Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $38,600.00 - $62,500.00
Work Schedule
Flexible
Benefits
Health Insurance
retirement plans
Paid Time Off
On-site wellness programs
Local discounts
Employee rates on hotel stays
ongoing training and development
Job Description
Pyramid Global Hospitality is a renowned company deeply committed to cultivating a workplace where people come first. With a vast portfolio of over 230 properties worldwide, Pyramid Global Hospitality emphasizes diversity, growth, development, and the overall wellbeing of its employees. Rooted in a People First culture, the company prioritizes employee development, offering comprehensive benefits that reflect this commitment. These benefits include comprehensive health insurance, retirement plans, paid time off, and unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. Moreover, Pyramid Global Hospitality provides ongoing training and development opportunities to help employees build skills... Show More
Job Requirements
- Bachelor's degree or equivalent experience
- minimum 3 years of food and beverage management experience preferably within upscale hotel or restaurant
- availability to work flexible schedules including evenings weekends and holidays
- strong leadership and team management skills
- excellent interpersonal and customer service skills
- ability to manage budgets and control costs
- proficiency with computer systems and software related to restaurant and payroll operations
- excellent communication abilities
- physical ability to stand and move throughout work areas for extended periods
- knowledge of food safety and sanitation regulations
Job Qualifications
- Knowledge of operations management profit and loss responsibility departmental budget preparation and controls
- ability to handle sensitive confidential information discreetly and professionally
- strong detail orientation ability to set priorities multi-task and meet deadlines
- basic computer skills proficiency in Microsoft Office Suite including Outlook Word PowerPoint and Excel
- excellent verbal and written communication skills
- excellent time management and organizational skills
- excellent problem-solving skills including ability to problem solve without direct supervision
- ability to use front office software and payroll system
- demonstrated knowledge in wine and spirits
- food and beverage leadership experience in upscale bar or hotel preferred
- strong personnel training background with ability to teach and mentor others
Job Duties
- Lead direct and administer all restaurant operations including purchasing and inventory control and department management
- manage and develop the performance of employees including supervision professional development scheduling coaching counseling evaluations and recognition
- interview train direct supervise and discipline employees
- train workers in food and beverage presentation service sanitation and safety procedures
- determine schedules sequences and assignments for work activities based on priorities business forecast payroll budget and productivity monitor timecards submit payroll and manage labor standards
- function as liaison between guests and hotel ensuring high level customer service respond to guest requests problems and complaints and follow up to ensure satisfaction
- implement effective control of beverage labor costs and operating expenses
- communicate clearly both verbally and in writing to staff
- analyze operational problems including theft and wastage and establish procedures to alleviate
- manage and train staff in effective guest relations and hotel service culture
- evaluate and recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety
- ensure sequences of service standards and expectations are met consistently
- compile and balance cash receipts at end of day or shift
- inspect supplies equipment and work areas to ensure efficient service and standards conformance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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