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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $40,800.00 - $66,100.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
vision coverage
Sick Time Off
401(k) retirement plan
Employee meal discounts
performance-based bonuses
Job Description
The Bright Hotel is a forward-thinking hospitality company that is revolutionizing hotel operations by integrating technology to enhance the guest experience. Situated at the forefront of innovation in the hotel industry, The Bright Hotel specializes in creating personalized and memorable stays for every guest. Their innovative approach is centered around leveraging digital tools and data-driven insights to craft tailored experiences, ensuring high rates of guest satisfaction. The Bright Hotel is also expanding its footprint with the launch of Vitality Hotels, a portfolio dedicated to health and wellness, emphasizing a holistic approach to hospitality that prioritizes guest well-being and comfort.
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Job Requirements
- Minimum of 5+ years of progressive leadership experience in food & beverage or hotel operations
- Bachelor’s degree in Hospitality Management Business Administration or a related field preferred or equivalent professional experience
- Proven track record of managing teams and improving guest satisfaction metrics
- Experience in boutique lifestyle or high-touch service environments preferred
- Strong business acumen including budget management and operational analytics
- Ability to stand walk and move throughout the property for extended periods
- Must be able to lift and carry up to 25 lbs occasionally such as supplies service items
- Capable of performing hands-on operational tasks including overseeing setup for events and F&B service
- Comfortable navigating a dynamic hotel environment including stairs uneven surfaces and high-traffic areas
- Availability to work a flexible schedule including evenings weekends and holidays as needed
Job Qualifications
- Warm proactive and guest-focused leadership style with a hands-on approach to coaching and supporting the team
- Strong background in F&B operations and banquet management ideally within boutique or lifestyle hotel environments
- Excellent communicator with proven ability to lead cross-functional teams and collaborate across departments
- Comfortable using technology and remote collaboration tools such as Relay Whistle mobile PMS systems
- Highly organized detail-oriented and able to balance service presence with operational follow-through
- Flexible and calm under pressure with a passion for hospitality and creating memorable guest moments
Job Duties
- Lead all F&B operations including breakfast bar and marketplace service
- Ensure consistency quality and profitability across all F&B outlets
- Train mentor and inspire F&B team members to deliver elevated guest service aligned with brand standards including coordinating and planning banquet and event operations to ensure seamless execution and exceptional guest experiences
- Partner with culinary and bar teams to maintain creative guest-driven offerings that enhance the overall experience
- Monitor inventory costs and revenue performance to meet financial goals
- Maintain a visible daily presence in the lobby offering hands-on guest support and genuine hospitality
- Serve as the central point of contact for on-property teams including housekeeping maintenance and security ensuring seamless coordination and a consistently exceptional guest experience
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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