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ASM Global

Food and Beverage Lead Worker

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

flexible schedule
on-site parking
Employee Discounts
Training and Development
supportive work environment
Equal opportunity employer
team-oriented culture

Job Description

Legends Global is a renowned leader in the management of privately managed public assembly facilities, known for delivering exceptional service and operational excellence across various venues. Among its prestigious managed properties is the Cabarrus Arena & Events Center, a dynamic venue that hosts a multitude of events ranging from sports contests to concerts and community gatherings. Legends Global is dedicated to creating remarkable experiences for guests by maintaining the highest standards of facility management, customer service, and operational efficiency. With a strong reputation in the industry, the company emphasizes professionalism, teamwork, and a commitment to excellence, making it a sought-after... Show More

Job Requirements

  • One year of work experience in service-oriented, catering, and concessions environment is preferred
  • Ability to get along well with others
  • Basic knowledge of food and beverage service
  • Basic math ability to accurately count inventory and money
  • Simple food preparation skills
  • Positive attitude
  • Ability to receive and carry out instructions in a timely manner
  • Positive, customer service-oriented attitude
  • Attention to detail

Job Qualifications

  • One year of work experience in service-oriented, catering, and concessions environment is preferred
  • Ability to get along well with others
  • Basic knowledge of food and beverage service
  • Basic math ability to accurately count inventory and money
  • Simple food preparation skills
  • Positive attitude
  • Ability to receive and carry out instructions in a timely manner
  • Positive, customer service-oriented attitude
  • Attention to detail

Job Duties

  • Assigning tasks to team members
  • Leading pre-shift meetings and communicating expectations
  • Training new hires and volunteers on company policies, safety, customer service, food handling, POS operation, and banquet execution
  • Reinforcing operational standards, procedures, and alcohol compliance
  • Providing ongoing coaching and feedback
  • Coordinating all food and beverage logistics before, during, and after events
  • Ensuring timely and complete setup and teardown of stations and event spaces
  • Monitoring timing and execution in collaboration with kitchen
  • Ensuring high-quality guest service at all times
  • Handling guest concerns or complaints promptly and professionally
  • Promoting upselling and product knowledge to enhance service
  • Performing inventory checks before, during, and after events
  • Monitoring and reporting low stock levels
  • Ensuring proper equipment use, cleanliness, and maintenance
  • Enforcing food safety, sanitation, and responsible alcohol service protocols
  • Maintaining clean and safe work areas
  • Monitoring and documenting temperature logs and health code requirements
  • Acting as a liaison between teams (kitchen, F&B management, venue management)
  • Coordinating event details with clients, chefs, and food service managers
  • Maintaining clear written and verbal communication
  • Completing paperwork like stand sheets, captain’s reports, and event summaries
  • Tracking perishable items, spoilage, and financial discrepancies
  • Adapting to last-minute changes or special event needs
  • Troubleshooting issues with staff, operations, or inventory
  • Willingness to assist in various roles (cooking, cleaning, running, etc.)
  • Understanding and executing Banquet Event Orders (BEOs) and Concessions Event Orders (CEOs)
  • Setting up and breaking down event spaces
  • Supporting buffet and bar presentation and service

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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