Food and Beverage Lead- Lodge

Callaway is a renowned leader in the golf industry, widely recognized for its innovation and commitment to quality. As a company rooted in delivering exceptional customer experiences and high standards, Callaway operates various hospitality and retail divisions where guest interaction, operational excellence, and team collaboration are paramount. The company fosters a culture of professionalism, safety, and inclusivity, and continually strives to maintain a safe and efficient work environment for its employees and guests alike.

The current opportunity is for a leadership role focused on ensuring outstanding service delivery and operational efficiency within one of Callaway's hospitality or retail departments. This role requires an individual who can lead a team with clear guidance, coaching, and motivation to meet and exceed company standards. The candidate will be responsible for creating a friendly and welcoming atmosphere for guests and fellow hosts while maintaining compliance with all operational, safety, and health regulations. Critical to success in this position is the ability to manage multiple business functions such as inventory control, ordering, and timekeeping, ensuring that all processes support smooth day-to-day operations.

This role demands strong communication skills to effectively handle guest concerns and negotiate resolutions through proper channels. The candidate must demonstrate composure and professionalism in high-pressure situations, uphold excellent standards of personal appearance, and commit to Callaway's cash handling and point-of-sale protocols. Being capable of working collaboratively with a diverse team, and standing or moving materials regularly under various weather conditions, is essential. The position involves working flexible hours including weekends and holidays, highlighting the importance of adaptability and dedication. This leadership role is designed for individuals passionate about exceptional customer service, team development, and operational excellence within a dynamic and respected organization like Callaway.