Food & Beverage (Guest Services) Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $40,700.00 - $65,900.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development programs
Employee assistance program

Job Description

Topgolf Entertainment Group is a renowned global sports and entertainment community that provides a unique combination of interactive golf games, great food and drinks, and vibrant social environments. Known for its innovative approach to entertainment, Topgolf caters to a wide range of guests including families, friends, and corporate groups, blending the excitement of golf with a lively atmosphere. With locations across various regions, Topgolf is dedicated to delivering exceptional experiences that combine fun, competition, and relaxation. This fast-growing company prides itself on inclusivity, diversity, and creating a welcoming environment for both guests and employees alike.

The role offered i... Show More

Job Requirements

  • 5+ years of experience in restaurant, hotel or golf course management with at least 1 recent year as an Assistant General Manager or General Manager
  • High school diploma or equivalent
  • Excellent communication, time management and organization skills
  • Ability to work on a team
  • Energy and enthusiasm
  • A high level of self-awareness, receptivity to change and integrity
  • Ability to work in extreme weather conditions for extended periods of time
  • Availability to work varied shifts, including evenings, weekends and holidays
  • Ability to stand and walk for long periods of time including maneuvering up and down stairs
  • Ability to obtain required licenses and certifications for your location

Job Qualifications

  • 5+ years of restaurant, hotel or golf course management experience with at least 1 recent year as an Assistant General Manager or General Manager with a restaurant, hotel, or golf environment
  • High school diploma or equivalent
  • Excellent communication, time management and organization skills
  • Ability to work on a team
  • Energy and enthusiasm
  • A high level of self-awareness, receptivity to change and integrity

Job Duties

  • Supervise the team in providing best-in-class service
  • Coach and develop the team and drive Associate engagement
  • Uphold operating standards and drive Guest safety and satisfaction
  • Ensure all Guest areas are staffed and functioning efficiently
  • Manage the operational duties of their department
  • Delegate and follow-up on the completion of tasks
  • Demonstrate Topgolf's core values: Fun, One Team, Excellence, Edgy Spirit and Caring
  • Leverage business metrics and trends to drive performance and to maximize profit and revenue

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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