Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $90,000.00 - $100,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
401(k) with match
Employee dining room
Flexible Time Off
wellness programs
Free employee hotel stay program
Job Description
Black Desert Resort is a premier luxury destination nestled in the dramatic and picturesque landscape of Southern Utah. Renowned for its breathtaking natural vistas and refined atmosphere, the resort offers an unparalleled blend of upscale accommodations, world-class championship golf, and a diverse culinary program tailored to meet the highest standards of guest satisfaction. The resort's culinary offerings range from casual to upscale dining experiences, including Latitudes Restaurant, Lava Love Coffee Bar, Flo Bar, and the Poolside Food & Beverage operation. Each venue boasts distinctive service styles and flavor profiles, ensuring guests and members enjoy a memorable and unique dining experience... Show More
Job Requirements
- Minimum 5-7 years of progressive food & beverage leadership, ideally in a luxury resort or hotel setting
- Proven ability to manage multiple F&B venues simultaneously
- Strong business acumen with experience in budgeting, scheduling, and P&L accountability
- Outstanding leadership, communication, and conflict resolution skills
- Knowledge of specialty coffee operations, cocktail programming, and fast-paced pool or lounge service a plus
- Experience managing both a-la-carte and high-volume service models
- Familiarity with POS systems (e.g., Micros, Toast, Aloha), labor management tools, and reservation software
- Valid Manager Food Handler and Alcohol Server certifications required or ability to obtain
Job Qualifications
- Minimum 5-7 years of progressive food & beverage leadership, ideally in a luxury resort or hotel setting
- Proven ability to manage multiple F&B venues simultaneously
- Strong business acumen with experience in budgeting, scheduling, and P&L accountability
- Outstanding leadership, communication, and conflict resolution skills
- Knowledge of specialty coffee operations, cocktail programming, and fast-paced pool or lounge service a plus
- Experience managing both a-la-carte and high-volume service models
- Familiarity with POS systems (e.g., Micros, Toast, Aloha), labor management tools, and reservation software
- Valid Manager Food Handler and Alcohol Server certifications required or ability to obtain
Job Duties
- Oversee daily operations and long-term strategy for Latitudes Restaurant, Lava Love Coffee Bar, Flo Bar, and Pool F&B services
- Hire, train, schedule, and evaluate front-of-house managers, supervisors, and hourly staff across all outlets
- Drive guest satisfaction through exceptional service, consistency, and attentiveness to feedback
- Maintain operational standards for cleanliness, presentation, and guest service across all venues
- Partner with Executive Chef and culinary team to align food offerings with guest preferences and seasonal trends
- Analyze P&L reports and labor forecasts
- manage budgets, expenses, and cost controls for all outlets
- Develop and implement marketing strategies, promotions, and events to boost F&B revenue
- Ensure compliance with health, safety, and alcohol service regulations
- Monitor POS systems and service flows to ensure accuracy and efficiency
- Handle escalated guest concerns and ensure high standards of issue resolution
- Participate in leadership meetings and collaborate with other resort departments including Culinary, Events, Membership, Housekeeping, and Engineering
- Uphold resort values and brand standards across all F&B touchpoints
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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