Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $100,000.00 - $108,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Paid vacation
Paid sick leave
Team Member Travel Program
Job Description
Pacifica Hotels is a distinguished hospitality company known for its commitment to excellence and delivering unparalleled guest experiences across its diverse portfolio of properties. Among its esteemed establishments is Jamaica Bay Inn, a Tapestry Collection by Hilton, which stands out as a premier destination offering a unique blend of comfort, luxury, and authentic local flavor. This boutique hotel embraces the vibrant culture of its locale while providing guests with premium services and amenities that cater to both leisure and business travelers. Pacifica Hotels prides itself on fostering a welcoming and dynamic environment for its team members, emphasizing career growth, professional... Show More
Job Requirements
- Minimum four years experience in food preparation and restaurant operations
- Proficient in training, coaching and counseling
- Experience in hiring, training, supervision, forecasting, budget preparation and cost control in food and labor
- Ability to analyze information and solve problems effectively
- Strong leadership and communication skills
- Willingness to work flexible hours
- Ability to manage multiple priorities in a fast-paced environment
Job Qualifications
- Minimum four years experience in food preparation and restaurant operations
- Proficient in training, coaching and counseling
- Experience in hiring, training, supervision, forecasting, budget preparation and cost control in food and labor
- Strong leadership and interpersonal skills
- Ability to analyze information and solve problems efficiently
- Excellent communication skills, both verbal and written
- Knowledge of hospitality industry standards and practices
Job Duties
- Providing services that are above and beyond for guest satisfaction and retention
- Utilizing interpersonal and communication skills to lead, influence and encourage others
- Advocating sound financial/business decision making and demonstrating honesty/integrity
- Leading by example and encouraging mutual trust, respect and cooperation among team members
- Improving service by communicating and assisting individuals to understand guest needs
- Maintaining quality products in accordance with company standards
- Providing guidance, feedback and individual coaching when needed
- Identifying developmental needs of others and coaching, mentoring or helping to improve their knowledge or skills
- Supervising and managing team members
- Managing all day-to-day food and beverage operations
- Understanding team members’ positions well enough to perform duties in their absence
- Providing guidance and direction to subordinates, including setting performance standards, monitoring performance and completing evaluations
- Analyzing information and evaluating results to choose the best solution and solve problems
- Providing information to supervisors, co-workers and subordinates by telephone, written form, email or in person
- Maintaining complete knowledge of hotel features/services, hours of operation, daily house count, expected arrivals/departures and all department policies and procedures
- Handling complaints, settling disputes, and resolving grievances and conflicts
- Interviewing candidates and making recommendations on new hires, pay rates and terminations
- Responsible for purchasing all food and beverage items with approval from General Manager
- Completing all required reports timely
- Providing assistance to other team members and departments for best overall performance
- Performing other duties as assigned, requested or necessary by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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