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Food & Beverage Full Service FOH Opportunities - (Host/Hostess, Tipped Food Runner, Tipped Busser)
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $18.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
inclusive work environment
Job Description
Universal Orlando Resort is a premier entertainment destination known for its exciting theme parks, immersive attractions, and high-quality guest service. As a world-renowned company, Universal Orlando delivers exceptional experiences that combine adventure, entertainment, and hospitality. The resort prides itself on fostering a dynamic and inclusive work environment where employees are valued as essential contributors to guest satisfaction and overall success. This position offers a chance to be a part of a leading entertainment business that values teamwork, professionalism, and a commitment to excellence.
The Full Service Host/Hostess role at Universal Orlando is an exciting opportunity for individuals who enjoy providin... Show More
The Full Service Host/Hostess role at Universal Orlando is an exciting opportunity for individuals who enjoy providin... Show More
Job Requirements
- High school degree or GED preferred
- customer service or guest relations experience preferred
- previous experience in a food and beverage environment helpful
- equivalent combination of education and experience
- must be eighteen years of age to serve alcoholic beverages for relevant roles
- must successfully complete Alcohol Awareness Program for relevant positions
Job Qualifications
- High school degree or GED preferred
- customer service or guest relations experience preferred
- previous experience in a food and beverage environment helpful
- equivalent combination of education and experience
- must successfully complete Alcohol Awareness Program for relevant positions
- must be eighteen years of age to serve alcoholic beverages for relevant roles
Job Duties
- Welcomes and greets guests
- accommodates guests with special needs
- quotes wait times
- maintains an efficient wait list
- directs guests to appropriate waiting areas
- takes reservations
- escorts guests to table
- reviews menu specials and provides guests with menus
- answers questions about the specific food operation
- possesses full knowledge of food and beverage products served
- coordinates the orderly movement of people by monitoring table turns
- walks the dining room
- manages seating plans
- understands service capacities
- assists bussers in cleaning and resetting tables
- keeps venue clean and free of litter at all times
- understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities
- performs other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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