Food and Beverage FOH Operations Manager

El Paso, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Benefits

competitive salary

Comprehensive health insurance

Dental Insurance

Paid Time Off

Employee training and development programs

Supportive team environment

Opportunities for career advancement

Job Description

ASM Global is a world leader in venue management and services, specializing in providing unmatched experiences across a wide variety of venues. With a focus on operational excellence and customer satisfaction, ASM Global collaborates with venues to create memorable events ranging from concerts and sports to conventions and corporate functions. The company is committed to delivering high-quality service through innovative solutions and dedicated staff, ensuring every event is executed flawlessly. ASM Global prides itself on fostering an inclusive and diverse workplace, supporting equal opportunity employment and encouraging the participation of women, minorities, individuals with disabilities, and protected veterans.

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Job Requirements

Bachelor’s degree in Hotel, Restaurant & Tourism Management or relevant field
State Manager’s Food Handling Certificate
Minimum three years hands-on experience in food and beverage operations
Licensed and insured to operate a motor vehicle in the United States
Ability to work independently with little or no supervision
Excellent organizational, planning, communication and interpersonal skills
Ability to perform multiple tasks efficiently
Maintain effective working relationships with clients, employees, and others
Follow oral and written instructions
Organize and prioritize work to meet deadlines
Work under pressure and meet stringent schedules
Culinary and facilities operations knowledge
Ability to work flexible hours including nights, weekends, and holidays
Remain flexible and adjust to evolving situations

Job Qualifications

Bachelor’s degree in Hotel, Restaurant & Tourism Management or relevant field
State Manager’s Food Handling Certificate
Minimum three years hands-on experience in food and beverage operations
Knowledge of food and wine and creativity in offerings
Proficiency with computer operations including Windows and Office applications
Experience with CLOVER point of sale system
Effective communication and interpersonal skills
Ability to work independently and under pressure
Strong organizational and planning capabilities
Licensed and insured to operate a motor vehicle in the United States

Job Duties

Assist in developing and implementing food and beverage training programs, policies, and procedures
Take direction from leadership and effectively organize and supervise all part-time food and beverage staff
Coach employees by creating a shared understanding about objectives and execution methods
Utilize food production software to ensure compliance with contracts and compute menu costs accurately
Provide the highest level of customer service excellence
Oversee food and beverage operations during events to guarantee client satisfaction
Create employee schedules for concessions, servers, and bartenders
Follow all card handling policies and building-specific procedures
Innovate and apply mixology techniques
Meet deadlines for reports and projects required by senior management
Ensure adherence to all Savor Food and Beverage policies and procedures
Assist in maintaining Health Department scores of 90 or higher
Exhibit attention to detail and consistency in service
Demonstrate strong problem-solving, planning, and organizational skills
Enforce sanitation procedures and OSHA safety guidelines
Follow opening and closing protocols to ensure secured and clean areas
Perform additional reasonable requests by management regarding staffing and performance needs

Job Location

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