Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $32.00 - $34.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Employee assistance program
Retirement Plan
Paid Personal Days
Career advancement opportunities
Job Description
Starwood Hotels, an affiliate of the global private investment firm Starwood Capital Group, is a leading luxury hotel brand management company dedicated to delivering exceptional hospitality experiences while embracing sustainability and innovation. Founded in 2006 by visionary Barry Sternlicht, Starwood Hotels has grown into a prestigious name in the hospitality industry, renowned for its commitment to environmental stewardship, guest satisfaction, and employee well-being. The company's portfolio includes the unique Treehouse Hotels, a concept that captures the childlike sense of adventure, independence, and creativity. These hotels feature cozy, thoughtfully designed spaces adorned with nostalgic touches, handmade details, and locally sourced culinary... Show More
Job Requirements
- Passionate about organization
- two or more years of relevant experience in administration, event planning, or hospitality
- familiarity with hotel event systems such as Delphi or Opera preferred
- excellent communication skills both written and verbal
- proficiency in Microsoft Office Suite
- flexibility to work evenings and weekends as needed
- ability to manage multiple priorities under deadlines
Job Qualifications
- Two or more years of administrative, event planning, or hospitality experience preferably in a hotel environment
- strong organizational skills and attention to detail
- excellent written and verbal communication skills
- proficiency in Microsoft Office Suite
- familiarity with hotel event systems such as Delphi or Opera is preferred
- ability to collaborate across multiple departments
- financial acumen for event billing and reconciliation
- problem-solving skills and adaptability to last-minute changes
- alignment with sustainability, hospitality, and creativity values
Job Duties
- Manage banquet event orders (BEOs), event contracts, and function sheets
- serve as the central liaison between the events, sales, culinary, and service teams
- track event changes, updates, and revisions in real time
- monitor deadlines for deposits, guarantees, and final counts
- support billing processes including reviewing checks, reconciling event charges, and preparing post-event billing packets
- maintain accurate records of event costs, food and beverage minimums, and consumption reports
- assist with forecasting and revenue tracking for banquets and catering
- provide professional and timely communication with clients regarding event details, menu selections, and service needs
- support pre-conference meetings with clients and internal teams to confirm details
- respond to guest inquiries and coordinate with sales managers to ensure expectations are exceeded
- work closely with culinary and service leadership to communicate special dietary needs, timing requests, and VIP notes
- assist in creating event schedules, floor plans, and staffing sheets
- track and manage event amenities, décor, and vendor coordination when applicable
- maintain filing systems for contracts, invoices, and BEOs
- prepare daily, weekly, and monthly event reports as needed
- handle administrative support for F&B leadership including scheduling, meeting notes, and data entry
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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