Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $130,000.00 - $150,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Flexible Schedule
Job Description
Hotel Nia, Autograph Collection, is a distinguished AAA Four Diamond Award-winning hotel located in Menlo Park, California. Recognized as the number six choice in the Northern California Readers' Choice Awards 2025, Hotel Nia stands as a premier destination in Silicon Valley, offering guests an exceptional hospitality experience. Managed by HHM Hotels, this establishment embodies a commitment to quality, excellence, and guest satisfaction. The hotel features a diverse array of services and amenities including luxury accommodations, fine dining, and elegant event spaces, catering to both leisure and business travelers seeking upscale experiences. The hotel’s dedication to excellence is reflected in its... Show More
Job Requirements
- Bachelor’s degree or equivalent experience required
- Progressive food & beverage management experience in a similar size luxury or premium hotel/venue required
- Proven ability to improve guest satisfaction, financial performance, and team engagement
- Flexible schedule, including weekends and holidays
- Ability to stand for extended periods, walk, push, lift up to 25 pounds, bend, reach, stoop, kneel, or crouch
Job Qualifications
- Bachelor’s degree or equivalent experience
- Progressive food & beverage management experience in a similar size luxury or premium hotel/venue
- Proven ability to improve guest satisfaction, financial performance, and team engagement
Job Duties
- Oversee all food & beverage operations including Porta Blu Restaurant, Verve Cafe, In-Room Dining, and Banquets, ensuring alignment with hotel, brand, and financial goals
- Serve as a member of the Executive Committee and a key partner to the General Manager in driving performance, culture, and guest engagement
- Actively participate as part of the GSS Champion Team, promoting a guest-centric culture and improving intent to recommend scores across the hotel
- Lead, train, mentor, and develop department heads and associates through daily engagement and hands-on presence in all outlets
- Monitor and forecast revenues, expenses, and labor to meet or exceed financial targets while maintaining high service and quality standards
- Develop and implement innovative menus, concepts, and promotions that enhance guest satisfaction and brand identity
- Drive improvement in Brand Standard Audit results, service consistency, and associate engagement
- Ensure compliance with all sanitation, sustainability, and safety standards
- Foster collaboration across departments to deliver exceptional experiences and maintain a culture of accountability and excellence
- Perform other duties as assigned by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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