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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $88,657.00 - $110,821.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401(k) program with company match
Tuition Assistance
discounted room rates
Training and development opportunities
career advancement
Job Description
The AC Hotel Capitol Hill/Navy Yard is a distinguished hospitality establishment known for its modern design, vibrant atmosphere, and commitment to delivering exceptional guest experiences in the heart of Washington, D.C. As part of the Concord Hospitality family, this hotel blends European-inspired sophistication with a contemporary American lifestyle, catering to both business and leisure travelers. Concord Hospitality is a reputable leader in the hospitality industry, recognized for its dedication to quality, integrity, community, profitability, and fun. The organization fosters a culture that values diversity, inclusiveness, and personal development, truly making it a great place to work for all associates. The... Show More
Job Requirements
- Bachelor's degree or equivalent experience in hospitality or related field
- Minimum 5 years of experience in food and beverage management
- Proven leadership ability with experience managing multiple teams
- In-depth knowledge of food and beverage operations including banquet service
- Strong financial acumen with experience in budgeting and cost control
- Excellent interpersonal and communication skills
- Ability to work flexible hours, including weekends and holidays
- Proficiency with hotel management and point-of-sale systems
Job Qualifications
- Proven experience in a leadership role within the food and beverage or hospitality industry
- Strong understanding of financials, food cost, labor cost, and revenue strategies
- Excellent communication and interpersonal skills with a hands-on leadership style
- Ability to lead by example and foster a team environment focused on guest satisfaction and operational excellence
- Experience managing both restaurant and banquet operations is preferred
- Strong organizational and problem-solving skills
Job Duties
- Develop short-term and long-term financial and operational plans that align with the hotel's and Concord's strategic goals
- Oversee all food and beverage outlets and banquet operations to ensure seamless execution and service excellence
- Maintain product and service quality standards by conducting evaluations, guest feedback analysis, and complaint investigations
- Design and implement revenue-generating programs that provide excellent value and guest satisfaction
- Empower and train team members to meet or exceed guest expectations through consistent service delivery
- Monitor food presentation and partner with Sous Chefs and kitchen staff to address any concerns or inconsistencies
- Ensure smooth execution of group bookings and banquet events using proper banquet service techniques
- Lead and motivate food and beverage associates using effective leadership practices and performance management
- Recruit, interview, onboard, and train qualified team members to meet service and performance standards
- Make strategic business decisions using reports, performance data, and operational insights
- Enforce all Concord and brand standard operating procedures (SOPs) and service protocols
- Oversee the creation and execution of marketing initiatives to promote food and beverage outlets and seasonal offerings
- Continuously develop and implement innovative programming to remain competitive in the local market
- Build relationships within the local community to enhance public relations and brand presence
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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