Job Overview
Employment Type
Full-time
Compensation
Type: 
Salary
Rate: 
Range $135,000.00 - $150,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
performance bonuses
Job Description
Bernardus Lodge & Spa, located in Carmel Valley, California, is a prestigious luxury resort known for its exceptional hospitality and refined guest experiences. With a commitment to excellence, Bernardus Lodge & Spa is one of only 27 Forbes 4-star rated properties in the United States, which includes its hotel, restaurant, and spa services. The lodge offers a serene and sophisticated environment where guests can enjoy premium amenities, exquisite dining, and personalized service. Renowned for its beautiful setting and attention to detail, Bernardus Lodge & Spa is a sought-after destination for travelers looking for a high-quality leisure and relaxation experience. The... Show More
Job Requirements
- Food Handler Certificate
- Responsible Beverage Service (RBS) certification
- Valid California Driver License
- must be able to lift 50 lbs
- must be able to stand and walk for long periods
- must speak and communicate in English
- must be able to clearly communicate with guests, management and coworkers
Job Qualifications
- Two to four years related experience or equivalent
- demonstrated proficiency in supervising and motivating subordinates
- commitment to excellence and high standards
- knowledge of basic accounting principles
- knowledge of planning and forecasting
- excellent written and oral communication skills
- basic competence in subordinates' duties
- strong organizational, problem-solving, and analytical skills
- ability to manage priorities and workflow
- versatility, flexibility, and willingness to work within changing priorities
- proficient on point of sales systems, Word and Excel
- excellent customer service skills
- proven leadership and business acumen
- well versed in implementing integrity procedures
- proven ability to handle multiple projects and meet deadlines
- strong interpersonal skills
- good judgement and timely decision making
- creative, flexible, and innovative team player
- passion, enthusiasm, focus, creativity, and a positive outlook
- bilingual skills a plus
- professional appearance and demeanor
- ability to communicate effectively with diverse people
- must speak, read, write, and understand the primary workplace language
Job Duties
- Control the sales and profitability of the restaurant, banquets, pool and in-room dining
- establish and monitor standards for personnel administration and service quality
- establish and maintain effective revenue management techniques
- develop, implement, and monitor budgets
- assess staffing requirements and recruit staff
- ensure adherence to Forbes 4-star standards and BLAS handbook
- manage staff performance and schedules
- assist with coordination and staffing of special events
- monitor condition of dining areas and grounds
- maintain communication with patrons, staff, and vendors
- respond to guest feedback
- establish par levels for supplies and maintain inventory
- arrange maintenance and repairs of equipment
- maintain food and beverage sales and cost history
- stay abreast of industry trends
- ensure compliance with health and licensing guidelines
- possess thorough knowledge of beverage and menu items
- prepare reports
- interface with executive chef on menu planning
- assist staff to ensure optimum service
- support safe work habits and environment
- implement procedures to ensure operational excellence and ethics
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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