Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $102,611.00 - $128,264.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401(k) with Company Match
Tuition Assistance
discounted room rates
Training and development opportunities
career advancement
Job Description
Concord Hospitality is a reputable and dynamic hotel management company dedicated to providing exceptional hospitality services across its diverse portfolio of properties. Focused on delivering memorable guest experiences, Concord Hospitality prides itself on its strong commitment to quality, integrity, community, profitability, and employee engagement. The company operates with an "Associate First" culture that emphasizes personal and professional development at every level, from interns to executives. This culture creates a supportive work environment where diversity, work-life balance, and career growth are highly valued, positioning Concord as a great place to work for all individuals committed to excellence in hospitality. Their commitment... Show More
Job Requirements
- Bachelor’s degree in hospitality management, business administration, or a related field preferred
- Minimum of 5 years of experience in food and beverage management or hospitality leadership
- Experience with financial planning, budgeting, and cost control
- Demonstrated ability to lead and develop high-performing teams
- Strong communication and interpersonal skills
- Availability to work flexible hours including evenings, weekends, and holidays
- Knowledge of health and safety regulations and compliance
- Proficiency in using hospitality management software and reporting tools
Job Qualifications
- Proven experience in a leadership role within the food and beverage or hospitality industry
- Strong understanding of financials, food cost, labor cost, and revenue strategies
- Excellent communication and interpersonal skills with a hands-on leadership style
- Ability to lead by example and foster a team environment focused on guest satisfaction and operational excellence
- Experience managing both restaurant and banquet operations is preferred
- Strong organizational and problem-solving skills
Job Duties
- Develop short-term and long-term financial and operational plans that align with the hotel’s and Concord’s strategic goals
- Oversee all food and beverage outlets and banquet operations to ensure seamless execution and service excellence
- Maintain product and service quality standards by conducting evaluations, guest feedback analysis, and complaint investigations
- Design and implement revenue-generating programs that provide excellent value and guest satisfaction
- Empower and train team members to meet or exceed guest expectations through consistent service delivery
- Monitor food presentation and partner with sous chefs and kitchen staff to address any concerns or inconsistencies
- Ensure smooth execution of group bookings and banquet events using proper banquet service techniques
- Lead and motivate food and beverage associates using effective leadership practices and performance management
- Recruit, interview, onboard, and train qualified team members to meet service and performance standards
- Make strategic business decisions using reports, performance data, and operational insights
- Enforce all Concord and brand standard operating procedures and service protocols
- Oversee the creation and execution of marketing initiatives to promote food and beverage outlets and seasonal offerings
- Continuously develop and implement innovative programming to remain competitive in the local market
- Build relationships within the local community to enhance public relations and brand presence
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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