Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $72,400.00 - $115,700.00
Work Schedule
Standard Hours
Benefits
competitive salary
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401k with employer match
Paid Time Off
Uniforms Provided
team member hotel discount program
Job Description
Ascent Hospitality is a distinguished hospitality company with an extensive portfolio of hotels and a robust pipeline of new properties and acquisitions. The company values people over numbers, fostering a culture that aims to create memorable experiences for both team members and guests alike. This approach underscores the company’s commitment to teamwork, service excellence, and a unified purpose. Ascent Hospitality thrives by cultivating an environment where leaders are passionate about serving others, communicate effectively, and embrace challenges and change with confidence. The company focuses on developing leaders who are trendsetters in their field and who contribute to the overall enhancement... Show More
Job Requirements
- High school education
- current food handler’s card
- alcohol service certifications as required by federal state local laws
- minimum three years management experience in hospitality industry food and beverage
- ability to work long periods standing on hard surfaces
- ability to handle objects tools or controls
- ability to stoop kneel crouch or crawl
- ability to carry and balance up to 25 pounds
- ability to work with cleaning chemicals and food products
- strong English verbal and written communication
- ability to multi-task
- ability to work under physically and mentally stressful situations
Job Qualifications
- High school education
- some college education preferred
- minimum three years management experience in hospitality industry food and beverage
- current food handler’s card
- alcohol service certifications as required by laws
- strong leadership skills
- excellent verbal and written communication skills
- interpersonal skills
- basic math skills
- strong organization skills
- ability to multi-task
- team builder
- proven track record of increasing experience and responsibility
Job Duties
- Manages service aspects in all food and beverage assigned areas and events, acknowledges greets and thanks all guests
- manages dining rooms, lounges, bars and catering events, ensures proper room preparation including set-up of tables, chairs, linens, table settings, glassware etc
- confirms all service staff are in proper uniform and adhere to the company’s appearance standards
- hires, manages and trains staff in all technical and non-technical aspects of their roles
- creates, maintains and distributes weekly schedules for staff and communicates changes as appropriate
- communicates with service and kitchen staff regarding reservations and special events
- conducts pre-shift, pre-meal and pre-event meetings with all necessary staff
- evaluates and supervises performance and carries out disciplinary actions as needed
- makes rounds of all food and beverage outlets to ensure member/guest needs are met
- responsible for employee relation issues and reviews incidents with General Manager and Human Resources Manager
- completes and administers employee performance appraisals
- conducts monthly beverage inventories and quarterly china, glass and silverware inventories
- opens and closes dining rooms and bars
- controls costs of food and beverage outlets by assisting in purchasing, maintaining profit and loss controls and monitoring labor costs
- maintains accurate daily and weekly punch details for service staff and processes daily sales reports
- maximizes food and beverage sales by identifying sales opportunities through marketing and training staff on up-selling
- ensures staff adherence to safety, sanitation, food preparation and alcohol beverage control policies
- maintains guest satisfaction by handling inquiries, concerns or comments and providing solutions
- maintains consistency of service for all events, large parties and reservations
- collaborates with Executive Chef on menus and pricing
- communicates and teams with other departments ensuring appropriate staffing
- upholds company and brand standards and policies
- attends all required meetings
- ensures in-room dining service and tray removal within established guidelines
- stresses a step of service at every pre-shift meeting
- ensures reservation system functions efficiently
- performs other duties as required by General Manager or Corporate Director of Food and Beverage
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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