Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $88,657.00 - $110,821.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401(k) program with company match
Tuition Assistance
discounted room rates
Training and development opportunities
career advancement
Job Description
The AC Hotel Capitol Hill/Navy Yard is a distinguished hotel located in the vibrant and historic Capitol Hill and Navy Yard neighborhoods. It is part of the Concord Hospitality Enterprises Company portfolio, a well-established and respected hospitality brand known for delivering exceptional guest experiences and fostering a positive work environment. Concord Hospitality is committed to quality service and operational excellence, driven by its core values: Quality, Integrity, Community, Profitability, and FUN. The company prides itself on being an equal opportunity employer with a strong dedication to diversity and inclusion, aiming to be a "Great Place to Work for All." The... Show More
Job Requirements
- Bachelor’s degree in hospitality management, business administration, or a related field preferred
- Minimum of 5 years’ leadership experience in food and beverage or hospitality
- Proven track record of managing multiple F&B outlets simultaneously
- Strong financial acumen including budgeting and cost control
- Excellent leadership and team-building skills
- Ability to work flexible hours including weekends and holidays
- Strong communication and interpersonal skills
- Commitment to delivering exceptional guest experiences
- Familiarity with food safety and sanitation regulations
- Proficiency in relevant software and reporting tools
Job Qualifications
- Proven experience in a leadership role within the food and beverage or hospitality industry
- Strong understanding of financials, food cost, labor cost, and revenue strategies
- Excellent communication and interpersonal skills with a hands-on leadership style
- Ability to lead by example and foster a team environment focused on guest satisfaction and operational excellence
- Experience managing both restaurant and banquet operations is preferred
- Strong organizational and problem-solving skills
Job Duties
- Develop short-term and long-term financial and operational plans that align with the hotel’s and Concord’s strategic goals
- Oversee all food and beverage outlets and banquet operations to ensure seamless execution and service excellence
- Maintain product and service quality standards by conducting evaluations, guest feedback analysis, and complaint investigations
- Design and implement revenue-generating programs that provide excellent value and guest satisfaction
- Empower and train team members to meet or exceed guest expectations through consistent service delivery
- Monitor food presentation and partner with Sous Chefs and kitchen staff to address any concerns or inconsistencies
- Ensure smooth execution of group bookings and banquet events using proper banquet service techniques
- Lead and motivate food and beverage associates using effective leadership practices and performance management
- Recruit, interview, onboard, and train qualified team members to meet service and performance standards
- Make strategic business decisions using reports, performance data, and operational insights
- Enforce all Concord and brand standard operating procedures (SOPs) and service protocols
- Oversee the creation and execution of marketing initiatives to promote food and beverage outlets and seasonal offerings
- Continuously develop and implement innovative programming to remain competitive in the local market
- Build relationships within the local community to enhance public relations and brand presence
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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