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Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $70,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid vacation
Dental Insurance
Vision Insurance
401(k) Plan
Life insurance
Employee Discounts
Job Description
Century Golf Partners Management is a renowned management company specializing in premier golf and country club operations across the United States. They pride themselves on delivering exceptional guest experiences through superior food and beverage services, outstanding hospitality, and top-tier operational management. With a strong focus on quality, service excellence, and team collaboration, Century Golf continually strives to maintain and elevate the standards at their diverse properties, ensuring memorable experiences for all members and guests.
Century Golf Partners Management is currently seeking a highly motivated and experienced Food & Beverage Manager for Canyon Oaks Country Club. This full-time position offe... Show More
Century Golf Partners Management is currently seeking a highly motivated and experienced Food & Beverage Manager for Canyon Oaks Country Club. This full-time position offe... Show More
Job Requirements
- Specialty/technical training required (2-year college degree preferred)
- 5 years of related experience in customer service role within the hospitality industry, or equivalent combination of education and experience
- 1-2 years experience of personnel management, preferably in golf/hospitality/service industry
- Must be of legal age to sell and serve alcoholic beverages with applicable state card or certificate
- Experience in resolving customer issues/complaints as well as overall excellent customer service
- Proficient in computer software including Microsoft Word and Excel
- Solid time management, organization and prioritization skills
- Ability to make decisions in a fast paced environment
- Proven ability to effectively build and foster a team environment
- Valid driver's license required
Job Qualifications
- Specialty/technical training (2-year college degree preferred)
- Experience in customer service in hospitality
- Experience with personnel management
- Knowledge of food and beverage operations
- Ability to use computer software including Microsoft Word and Excel
- Strong communication skills
- Leadership and team-building abilities
- Familiarity with POS systems
- Understanding of health, safety, and liquor laws compliance
Job Duties
- Supervises and assists in training all food and beverage team members pertaining to the Clubhouse Restaurant or Golf Course Café/Grill area, dining and private dining to ensure the highest quality guest service and presentation
- Completes environmental checklist for all F&B spaces and supervises related staff assignments
- Monitors guest experience, touches tables, handles guest comments and performs service recoveries if necessary to ensure ultimate guest satisfaction
- Examines food quality and presentation and provides corrective training where necessary, involving the culinary management team when needed
- Examines beverage quality, preparation and presentation, provides corrective training where necessary
- Control costs of all food and beverage outlets by assisting management in purchasing of food, beverage, supplies and equipment
- maintaining effective profit and loss controls
- utilizing labor scheduling tool to adjust salary and hourly schedules following demand patterns, budget and local labor laws
- Completes weekly payroll and staff audit
- Manage bar and event beverage consumption, by ensuring that every transaction is accounted for
- assuring that stock is appropriate
- maintain a banquet bar control sheet for all events
- Supervises the maintenance for cleanliness, sanitation, appearance and adherence to health code standards
- Ensure department compliance with local liquor laws, and safety, health and sanitation regulations to include Food Manager Certificate, Food Handler Certificates, and Alcohol Server Certifications for all staff that may serve alcohol
- Conducts one-on-one, side-by-side and monthly meetings with team members, follows up on established training steps, supervises performance and provides necessary retraining
- Report all product/service defects and takes ownership to get these deficiencies resolved
- Assist in the development and implementation of Standard Operating Procedures for all food & beverage outlets
- Participates actively in weekly management meetings
- Understands POS systems and has the capacity to perform all team member and management functions
- Works closely with other departments within the golf course to enhance the guest experience
- Reports and documents any observed or known safety hazards, conditions or unsafe practices and procedures to management
- Runs end of shift POS sales reports and prepares reports as requested by the Food and Beverage Manager to provide information on performance, issues and concerns
- Supervises staff’s punctuality and adherence to uniform and appearance standards
- Oversees the requisitioning of operating supplies, china, glass and silverware and beverage
- Performs or assigns any other reasonably related duty to ensure guest satisfaction, the smooth operation of the F&B department in his/her responsibility and positive publicity for guest service
- Primary duty is management and coordination, however the Food & Beverage Service Manager may be required to fill in as bartender, server, host, etc. to relieve staff during peak service hours
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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