Food & Beverage Cast Member Roles at the Morocco Pavilion at EPCOT
Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
financial benefits
Paid Time Off
Employee Discounts
Retirement Plan
Career Development
flexible scheduling
Job Description
Walt Disney World Resort is a world-renowned entertainment and hospitality destination located in Orlando, Florida. Known globally for its exceptional theme parks, resorts, and immersive cultural experiences, Walt Disney World Resort is a leader in hospitality and entertainment. It offers guests magical experiences through its unique attractions, diverse dining options, and themed pavilions representing cultures from around the world. The Morocco Pavilion located in EPCOT's World Showcase is one such cultural representation bringing to life the rich heritage, traditions, and culture of Morocco. Cast Members who work at the Morocco Pavilion are expected to embody the spirit and authenticity of... Show More
Job Requirements
- Must be at least 18 years old
- Must be able to demonstrate cultural authenticity pertaining to Morocco
- At least 1 or more years of full service experience as a beverage server tipped (bartender)
- At least 1 or more years of full service experience as food and beverage server
- Cast members will work with and around all foods and food allergens, including but not limited to beef, pork, poultry, fish, shellfish, gluten, soy, peanuts, tree nuts, egg and dairy products
- Strong written, verbal and interpersonal communications skills
- Experience managing, prioritizing, and supporting multiple responsibilities efficiently
- Observational skills to identify guest needs and ensure safety guidelines are being followed
- Understand and explain menu offerings to guest and answer questions about the food products
- Follow all food safety regulatory requirements and company standards
- Partner with team to make adjustments for operational changes
- Passion for connecting with guest and cast members from all lines of business to provide excellent service
- Operate mobile devices and other computer systems
- Physical role including heavy lifting, pushing, pulling, grasping, bending, twisting, standing and walking for extended periods, climbing and kneeling
- Exposure to extreme temperatures, from high heat areas in the kitchen and outdoors, to cold areas in freezers and coolers
- Cast members may be required to handle cleaning chemicals and supplies
Job Qualifications
- Must be at least 18 years old
- Must be able to demonstrate cultural authenticity pertaining to Morocco
- At least 1 or more years of full service experience as a beverage server tipped (bartender)
- At least 1 or more years of full service experience as food and beverage server
- Strong written, verbal and interpersonal communications skills
- Experience managing, prioritizing, and supporting multiple responsibilities efficiently
- Observational skills to identify guest needs and ensure safety guidelines are being followed
- Understand and explain menu offerings to guest and answer questions about the food products
- Passion for connecting with guest and cast members from all lines of business to provide excellent service
- Operate mobile devices and other computer systems
Job Duties
- Greet guests and use our passion for Disney to connect with them and provide assistance and information
- Uphold location theming by maintaining a role in the show while providing excellent guest service
- Share knowledge of alcoholic beverages including beers, wines, liquors, and liqueurs and maintain knowledge of cocktail recipes
- Properly open, pour and handle alcoholic beverages and use appropriate bar tools to perform various drink making techniques including stirring, shaking, mixing, blending and layering
- Record and process guest orders accurately through a point-of-sale system, handling cash and other forms of payment
- Set up and break down bars and understand bar sanitation and cleaning guidelines
- Be responsible for following responsible vendor procedures as well as all food safety regulatory requirements and company standards for food and beverage service
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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