Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.15 - $18.83
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible scheduling
Job Description
Desert Diamond Casino (DDC) located in Glendale, Arizona, is a prominent gaming and entertainment venue that offers a vibrant environment for both guests and employees. As part of the Toho no O'odham Gaming Enterprise (TOGE), the casino combines cultural heritage with modern gaming and hospitality services to provide an exceptional experience. DDC is known for its dedication to superior guest service, entertainment variety, and an inclusive work environment. The establishment values teamwork, professionalism, and community engagement, making it a respected employer in the region. Employees at DDC benefit from working in a dynamic, fast-paced setting that emphasizes both individual contribution... Show More
Job Requirements
- High school diploma or GED preferred
- recent experience in food service point of sale cash handling preferred
- must be 18 years of age or older
- no felony, theft or stealing convictions
- must be able to successfully pass a pre-employment drug and alcohol screen
- must be able to pass a background investigation
- must obtain and maintain a gaming license
- must have a high energy and motivated personality
- knowledge of dining and food maintenance operations and customer service
- knowledge of Title 4 Arizona liquor law regarding alcohol service and enforcement
- knowledge of cash handling
- knowledge of restaurant menu or food items offered, bar items, liquors, and pricing
- knowledge of POS system
- knowledge of internal controls and commitment to consistent adherence
- ability to obtain a Food Handlers card
- ability to obtain TIPS certification
- ability to successfully pass cash handling training
- ability to successfully pass departmental testing for position
- ability to communicate, read, and write clearly in basic English
- ability to demonstrate outstanding guest service
- ability to follow instructions and work in a stressful and busy environment
Job Qualifications
- High school diploma or GED preferred
- recent experience in food service point of sale cash handling preferred
- must be 18 years of age or older
- no felony, theft or stealing convictions
- must be able to pass pre-employment drug and alcohol screen and background investigation
- knowledge of dining and food maintenance operations and customer service
- knowledge of Arizona Title 4 liquor law and ability to enforce said law assertively
- knowledge of cash handling and POS systems
- knowledge of restaurant menu, bar items, liquors and pricing
- ability to obtain Food Handler's card and TIPS certification
- ability to pass cash handling training and departmental testing
- ability to communicate, read, and write clearly in basic English
- ability to demonstrate outstanding guest service
- ability to follow instructions and work in a stressful and busy environment
Job Duties
- Apply knowledge of the laws and regulations governing food and beverage
- ensure that tribal, city, state and federal health and food safety codes are upheld
- maintain a clean, organized and sanitized work area while following all health and food safety regulations and codes
- operate the cash register, daily records and properly tender all transactions
- balance cash register receipts, guest checks and gratuity sheets for team member shifts
- train new team members
- maintain good communication with team members and uphold a positive and professional work environment
- maintain proper attendance according to casino policy
- complete side work as assigned
- restock all work areas and sweep floors to ensure appearance standards
- contribute to team efforts and accomplish related results
- assist in daily restaurant operation in an efficient, cost-effective and labor-effective manner
- demonstrate courtesy, respect and sensitivity to guests
- follow standard service techniques consistently
- adhere to all Title 4 (Arizona liquor law) and TOGE internal controls
- respond to guest requests with an outgoing personality
- monitor guests for intoxication and follow proper procedures
- be knowledgeable of all food and beverage outlets and casino promotions
- work closely with other departments to ensure seamless service delivery
- display Desert Diamond Casino’s "On Brand" attitude towards team members and guests
- reinforce the casino's Spirit of Service Standards
- be flexible and assume additional responsibilities as assigned by management
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Job Qualifications
Experience
No experience required
Job Location
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