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AEG

Food & Beverage Captain

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Type:
Salary
Rate:
Range $34,000.00 - $55,100.00
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Work Schedule

Flexible
On-call
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
On-the-job training

Job Description

ASM Global, operating the Shreveport Convention Center and Municipal Auditorium in Shreveport, Louisiana, is a leader in managing public assembly facilities worldwide. Renowned for delivering exceptional event experiences, ASM Global maintains high standards in venue management, with an emphasis on safety, customer service, and operational excellence. The Shreveport Convention Center is a vibrant hub for conventions, banquets, concerts, and other large-scale events, offering top-tier hospitality and event services tailored to diverse client needs. As part of a dynamic team, employees contribute to creating memorable experiences for guests while working in a fast-paced, team-oriented environment.

The role of Banquet C... Show More

Job Requirements

  • Must have minimum two years banquet service experience
  • ability to work and lead team independently
  • must be 18 years or older
  • must pass background and credit check
  • must have good communication skills
  • ability to obtain ABO Card and LATC Permit
  • must be able to work flexible hours including nights, weekends, and holidays
  • must have reliable transportation
  • must wear non-slip shoes
  • must be able to lift 45 pounds unaided
  • must be able to work under minimal supervision
  • must have professional attitude and appearance
  • knowledge of liquor laws and regulations
  • must demonstrate accuracy with cash handling and POS operation
  • ability to interact with staff at all levels
  • ability to prioritize tasks and meet deadlines
  • must be compliant with health codes

Job Qualifications

  • Good communication skills
  • must be 18 years of age or older
  • ability to read and follow oral and written instructions
  • excellent customer service skills
  • pass background and credit check
  • teamwork oriented
  • ability to work in fast-paced environment and meet deadlines
  • adaptability to changing priorities
  • ability to obtain ABO Card and LATC Permit
  • minimum two years banquet service experience
  • leadership ability to work without active management
  • interpersonal and problem-solving skills
  • experience in upscale dining preferred
  • high school diploma or GED preferred
  • knowledge of Banquet Event Orders preferred
  • ability to use and maintain food service and kitchen equipment
  • ability to train others
  • strong organizational and planning skills
  • ability to work with limited supervision
  • ability to work flexible irregular hours
  • compliant with health codes
  • capable of managing competing demands and changes

Job Duties

  • Communicate effectively in English
  • report to work in proper uniform on schedule
  • follow instructions from management for each event
  • make quick and accurate decisions
  • consult with Food Services Manager on serving arrangements and resource needs
  • supervise and train food and beverage servers, cashiers, and temp labor
  • serve food and beverages when necessary including cashier duties and assisting with plating meals
  • motivate servers to exceed guest expectations
  • enforce liquor service policies
  • inspect function spaces before events
  • ensure correct food presentation
  • manage consumption sheets
  • maintain cleanliness and order in front and back of house
  • foster a cooperative working environment
  • complete paperwork and closing duties
  • review assignment status and follow-up
  • organize and delegate daily tasks
  • maximize task production efficiency
  • conduct pre-event meetings
  • maintain service hallway setup
  • monitor staff meal breaks
  • prepare and ensure completion of post-event tasks
  • enforce sanitation guidelines
  • oversee productivity and task compliance of staff
  • report maintenance needs
  • follow accident and incident reporting procedures
  • prioritize multiple projects
  • work independently
  • maintain professional appearance
  • know liquor laws
  • handle cash and POS systems accurately
  • deliver exemplary service in a fine dining atmosphere
  • provide effective leadership and communication
  • commit to customer service excellence
  • perform other duties as assigned

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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