Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.75 - $22.25
Work Schedule
Flexible
On-call
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
flexible schedule
Employee Discounts
Training and Development
Work environment
team events
Job Description
ASM Global is a leading company specializing in the management of public assembly facilities worldwide, with a strong focus on providing exceptional event experiences. One of its premier locations is the Shreveport Convention Center/Municipal Auditorium in Shreveport, Louisiana, a hub for various large-scale events including banquets, conferences, conventions, and community gatherings. The company prides itself in maintaining high standards of service and facility management, ensuring client satisfaction, and creating memorable guest experiences. As part of its commitment to excellence, ASM Global continues to seek passionate professionals to join their team and help uphold their reputation as a foremost public assembly... Show More
Job Requirements
- Min of 2 years banquet service experience in high volume banquets, restaurants with banquet facilities
- must be able to work and lead a team independently without active management
- must be 18 years of age or older
- must be able to pass a background check including credit history report and meet corporate minimum requirements
- must be able to obtain an ABO Card and LATC Permit
- ability to work flexible, irregular hours including nights, weekends and holidays
- reliable transportation
- professional attitude and appearance
- non-slip shoes required
Job Qualifications
- Good communication skills
- must be 18 years of age or older
- ability to read signs and follow simple oral and written instructions
- excellent customer service skills
- must be able to pass a background check including credit history report and meet corporate minimum requirements
- teamwork oriented with a cooperative attitude
- ability to work in a fast-paced environment and meet tight deadlines
- adaptability to changing priorities
- must be able to obtain an ABO Card and LATC Permit
- minimum of 2 years banquet service experience in high volume banquets, restaurants with banquet facilities
- ability to work and lead a team independently without active management
- excellent interpersonal, customer service, communication, team-building and problem-solving skills
- experience with upscale dining preferred
- high school diploma or GED preferred
- knowledge of Banquet Event Order (BEO) preferred
- ability to use and maintain basic food service and kitchen equipment
- ability to train others in the use of equipment
- strong communication skills and ability to read, write and understand English
- ability to interact with all staff levels including management
- excellent organizational and planning skills
- strong customer service orientation
- ability to work with limited supervision
- ability to work flexible, irregular hours including nights, weekends and holidays
- compliance with health codes
- ability to adapt to changing work environment
Job Duties
- Communicate effectively in English both verbally and in writing
- report to work in proper uniform according to schedule
- follow instructions given by Food & Beverage Manager and Supervisor
- make quick and accurate decisions
- consult with Food Services Manager on serving arrangements and staffing
- supervise and train food & beverage servers, cashiers, and temp labor
- provide food and beverage service including cashier duties and meal plating when needed
- motivate servers to exceed guest expectations
- determine when guests should not be served additional alcoholic beverages per ASM policies
- inspect function space for cleanliness, organization, and ambiance
- observe food presentation to ensure correct garnishing and arrangement
- manage consumption sheets
- ensure cleanliness and orderliness of front and back of house areas
- foster cooperative working climate to maximize productivity and morale
- complete paperwork and closing duties per departmental standards
- review assignment status and follow-ups with management
- organize and delegate daily tasks to banquet staff
- maximize task efficiency
- conduct pre-event meetings with banquet staff
- maintain proper set-up of service hallway
- coordinate meal breaks for service staff
- prepare post-event task list with management assistance
- maintain and supervise sanitation guidelines
- oversee productivity of servers and temp workers
- report maintenance or repair needs
- follow proper accident and incident reporting procedures
- prioritize multiple projects and meet deadlines
- work under minimal supervision
- maintain professional attitude and appearance
- thorough knowledge of liquor laws and regulations
- demonstrate accuracy with cash handling and POS operation
- exhibit exemplary food and beverage service skills in a fine dining atmosphere
- use effective leadership and communication skills appropriate to formal professional environment
- maintain strong commitment to exemplary customer service
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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