Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $11.00 - $13.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee assistance program
Job Description
Kampgrounds of America, Inc. (KOA) is the world’s largest network of privately owned campgrounds and a leader in outdoor hospitality. Founded in 1962, KOA operates over 500 campgrounds across the United States and Canada, consisting of a mix of franchised and company-owned parks. KOA's mission is to connect people to the outdoors and each other, emphasizing family-oriented values, passion, entrepreneurship, customer focus, and innovation. Committed to diversity, equity, and inclusion, KOA strives to create welcoming environments where guests, employees, and franchisees feel a strong sense of community and belonging. They actively promote education on DEI topics and foster a culture... Show More
Job Requirements
- Ability to stand for long periods of time
- Must be able to lift up to 50 pounds, lift and carry 25 pounds occasionally and 10 pounds regularly
- Ability to bend, stoop, kneel, crouch, climb and move safely over uneven terrain
- Able to work inside and outdoors in various climates
Job Qualifications
- Fluency in English
- Strong decision-making ability
- Excellent communication, collaboration, and delegation skills with ability to manage confrontation
- Strong working knowledge of operational procedures
- Comfortable in a fast-paced and high-pressure environment
- Motivated, goal oriented and results driven
- Ability to maintain confidentiality
- Able to work nights, weekends, and holidays
- Valid driver’s license
Job Duties
- Greet guests and maintain a friendly demeanor throughout their dining experience
- Establish and maintain good communications and teamwork with fellow associates and other departments within the campground
- Ensure that outlets are sanitized, cleaned, stocked, and setup correctly at start of and throughout the shift while adhering to sanitation, safety, and food and beverage control policies
- Clear, clean and reset tables as needed
- Operate the POS system efficiently
- Assist with basic food preparation as needed
- Understand and communicate menu items, answer questions, and make recommendations to guests
- Adhere to cash handling policies and KOA cash and credit card procedures
- Increase revenues through up-selling strategies and profitability of ancillary income
- Maintain high standards of professionalism, customer service, quality, and cleanliness
- Be familiar with fire extinguisher locations and know how to operate them in the restaurant/kitchen
- Ensure safe handling of chemicals according to department standards and utilize proper PPE when appropriate
- Foster a work environment that maximizes employee involvement, morale and supports KOA's culture, mission, values and goals
Job Location
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