Job Overview
Employment Type
Temporary
Compensation
Type:
Hourly
Rate:
Range $11.00 - $13.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Training and development opportunities
Job Description
Kampgrounds of America, Inc. (KOA) is the world’s largest network of privately owned campgrounds and the leader in outdoor hospitality. With over 500 locations across the United States and Canada, KOA offers a unique blend of franchised and company-owned parks. Since its founding in 1962, KOA has dedicated itself to its mission of "connecting people to the outdoors and each other." The company operates on core values including being family-oriented, passionate, entrepreneurial, customer-focused, and innovative. KOA places great emphasis on creating an inclusive environment where the outdoors are accessible to all and everyone is treated with dignity and respect.
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Job Requirements
- Ability to stand for long periods of time
- Must be able to lift up to 50 pounds, lift and carry 25 pounds occasionally and 10 pounds regularly
- Ability to bend, stoop, kneel, crouch, climb and move safely over uneven terrain
- Able to work inside and outdoors and in various climates
Job Qualifications
- Hear and speak the English language fluently
- Strong decision-making ability
- Excellent communication, collaboration, and delegation skills with ability to manage confrontation
- Strong working knowledge of operational procedures
- Comfortable in a fast-paced and high-pressure environment
- Motivated, goal oriented and results driven
- Ability to maintain confidentiality
- Able to work nights, weekends, and holidays
- Valid driver's license
Job Duties
- Greet guests and maintain a friendly demeanor throughout their dining experience
- Establish and maintain good communications and teamwork with fellow associates and other departments within the campground
- Ensure that outlets are sanitized, cleaned, stocked, and set up correctly at start of and throughout the shift while adhering to sanitation, safety, and food and beverage control policies
- Clear, clean and reset tables as needed
- Understand and operate the POS system
- Assist with basic food preparation as needed
- Understand and communicate what’s on the menu, answering questions and making recommendations on selections to guests
- Adhere to policies regarding handling of cash drawer while following specific KOA cash and credit card handling procedures
- Increase revenues through up-selling strategies and profitability of ancillary income
- Maintain high standards of professionalism, customer service, quality and cleanliness
- Be familiar with fire extinguisher locations and know how to operate them in the restaurant/kitchen
- Ensure safe handling of chemicals in accordance with department standards and utilize proper personal protective equipment (PPE) when appropriate
- Foster a work environment that maximizes employee involvement, morale and delivers KOA's Culture, Mission, Values and Goals.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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