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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $12.25 - $15.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible schedule
Job Description
Five Star Parks & Attractions is a leading company in the amusement and hospitality industry, recognized for delivering extraordinary experiences at family entertainment centers across the United States. As the largest privately-owned operator of these centers, Five Star is dedicated to creating environments that foster fun, entertainment, and memorable moments for guests of all ages. The company prides itself on fostering a culture of growth, inclusivity, and service excellence, making every moment impactful for guests and employees alike. At Five Star Parks & Attractions, employees are not just team members but part of a family committed to safety, trust, and... Show More
Job Requirements
- Position requires consistent activity, such as walking, bending and lifting
- Must be able to work holidays and weekends
- Employment may require background check
Job Qualifications
- High school diploma or equivalent preferred
- Previous customer service experience is an asset
- Ability to communicate effectively with guests and team members
- Knowledge of food safety and hygiene standards is a plus
- Strong interpersonal skills and a friendly, approachable demeanor
- Ability to work collaboratively in a team-oriented environment
- Comfortable with multi-tasking in a fast-paced setting
Job Duties
- Energizes people and is passionate about guest service
- Empowers themself to handle guest complaints immediately, exceed guest expectations, and informs management to ensure follow up
- Works flexible hours, reports to work on time and complies with company dress code
- Responds well to a strong training culture which will result in being coached by supervisors and managers consistently
- Completes all other duties as assigned
- Committed to working any facility and any function within his/her primary job classification
- Thoroughly knowledgeable on menu and food preparation
- Greets guests in a timely and professional manner, escorts guests to tables
- Supports servers on the floor with bussing dirty tables, cleaning floors, arranging tables, and filling water glasses
- Thanks guests by name for their visit and invites them to return
- Maintains a cleanliness of foyer, including but not limited to outside-perimeter cleanliness, music types and sound levels, lighting, temperature, hourly floor cleanliness, and spot cleaning
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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