Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $15.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Training and Development
Career advancement opportunities
Job Description
Five Star Parks & Attractions is the largest privately owned operator of family entertainment centers in the United States, boasting 28 high-energy venues across 13 states. Headquartered in Charlotte, North Carolina, this dynamic company has experienced remarkable growth, expanding from just three locations in 2019 to a national portfolio of award-winning destinations. Its venues include popular brands such as Scene75, The Track Family Fun Parks, Malibu Jack's, Fun Land, Celebration Station, and Craig's Cruisers. Recognized for its rapid expansion, Five Star Parks was ranked No. 299 on the 2024 Inc. 5000 list, achieving a 1,408 percent growth rate over three... Show More
Job Requirements
- must be at least 18 years old
- ability to work flexible hours including nights, weekends, and holidays
- must be able to walk, bend, and lift consistently
- ability to comply with company dress code
- willingness to undergo a background check
- strong work ethic and reliability
Job Qualifications
- experience in customer service or hospitality preferred
- strong communication and interpersonal skills
- ability to work in a team environment
- ability to handle guest complaints with professionalism
- enthusiasm for guest service and the hospitality industry
- willingness to learn and respond well to coaching
- basic knowledge of food preparation and menu items
Job Duties
- Energizes people and is passionate about guest service
- empowers themself to handle guest complaints immediately, exceed guest expectations, and informs management to ensure follow up
- works flexible hours, reports to work on time and complies with company dress code
- responds well to a strong training culture which will result in being coached by supervisors and managers consistently
- completes all other duties as assigned
- committed to working any facility and any function within his/her primary job classification
- thoroughly knowledgeable on menu and food preparation
- greets guests in a timely and professional manner, escorts guests to tables
- supports servers on the floor with bussing dirty tables, cleaning floors, arranging tables, and filling water glasses
- thanks guests by name for their visit and invites them to return
- maintains a cleanliness of foyer, including but not limited to outside-perimeter cleanliness, music types and sound levels, lighting, temperature, hourly floor cleanliness, and spot cleaning
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.