Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $45,000.00 - $48,000.00
Work Schedule
Day Shifts
Night Shifts
Benefits
Health Insurance
401(k) matching
Paid Time Off
Performance bonus
wellness programs
Job Description
PENN Entertainment is a leading provider in the integrated entertainment industry, specializing in sports content and casino gaming experiences. With 43 destinations spread across North America and a strong presence in the online sports betting and iCasino market through theScore Bet Sportsbook and Casino, the company has established itself as a dynamic and innovative business. The organization's commitment stretches beyond delivering exciting entertainment; it emphasizes diversity, sustainability, and making a positive impact on the community, employees, vendors, and the environment. The company culture thrives on the enthusiasm of talented individuals who are driven by a passion for fun, camaraderie, and... Show More
Job Requirements
- Associates Degree preferred or equivalent experience
- minimum three years restaurant supervision experience
- culinary background a plus
- strong interpersonal and leadership skills
- computer literacy including Microsoft Office and Micros preferred
- ability to read and interpret documents
- ability to write routine reports
- effective verbal communication
- basic math skills
- reasoning and problem-solving ability
- ability to qualify for necessary licenses and permits including TIPS certification
- physical ability to perform tasks including walking, stooping, kneeling, handling objects, and occasional lifting of up to 50 pounds
- ability to work in varying environmental conditions
- willingness to perform duties outside normal job description as needed.
Job Qualifications
- Preferred Associates Degree or equivalent combination of education and experience
- minimum three years experience in restaurant supervision
- proven skills managing high volume full-service dining
- culinary background preferred
- good interpersonal and leadership skills
- proficiency with computers including Microsoft Office Suite
- familiarity with Micros system preferred
- ability to read, interpret, and write routine reports and correspondence
- effective verbal communication skills
- basic mathematical skills including addition, subtraction, multiplication, division, and interpretation of graphs
- ability to apply common sense and problem-solving skills
- ability to deal with several variables in standardized situations
- ability to obtain required licenses and permits including TIPS certification.
Job Duties
- Deliver guest service by ensuring customer service standards
- provide timely and knowledgeable service and find solutions to guest problems
- manage day-to-day operations of food and beverage outlets
- respond effectively to manager requests and customer interactions
- staff, schedule, evaluate, train, develop, and monitor personnel
- assist in development and implementation of management plans including budgets and labor schedules
- ensure staffing levels meet business volume demands
- maintain high service standards
- resolve customer complaints and provide general service
- conduct informative and positive staff meetings
- increase restaurant revenues through menu and service adjustments
- order products and supplies using designated systems
- supervise all aspects of food and beverage department including front and back of house
- perform duties outside normal job description when necessary
- ensure compliance with company policies and regulations
- manage interviewing, hiring, training, scheduling, and disciplining employees.
OysterLink connects hospitality employers and applicants.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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