Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $45,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical Coverage
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs
Job Description
PENN Entertainment is a premier company in the integrated entertainment, sports content, and casino gaming industry, boasting an impressive network of 43 destinations across North America. With its innovative approach to gaming and entertainment, PENN has established itself as a leader in providing diverse and thrilling experiences that cater to a wide range of audiences. The company also extends its offerings through online sports betting and iCasino platforms via ESPN BET and theScore Bet Sportsbook and Casino, delivering convenient and exciting betting options for enthusiasts everywhere. PENN Entertainment’s commitment to excellence is not only evident in its fast-paced, dynamic work... Show More
Job Requirements
- Must be 21 years of age or older
- Associate degree in related field or equivalent combination of education and experience
- Minimum two years food and beverage experience
- Minimum two years supervisory experience
- Ability to interact with guests, staff, and colleagues and resolve conflicts diplomatically
- Ability to write reports and business correspondence
- Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals
- Ability to compute rate, ratio, and percent and interpret bar graphs
- Flexible to work all shifts including holidays, nights, weekends, and overtime
- Proficient in Microsoft Excel, Word, and Outlook
- Ability to present information and answer questions from groups
Job Qualifications
- Associate degree in related field
- Minimum two years food and beverage experience
- Minimum two years supervisory experience
- Ability to interact with guests, staff, and colleagues diplomatically
- Ability to write reports and business correspondence
- Ability to perform arithmetic including addition, subtraction, multiplication, division
- Ability to compute rate, ratio, and percent and interpret bar graphs
- Proficient in Microsoft Excel, Word, and Outlook
- Ability to effectively present information and respond to questions from managers, clients, customers, and the public
- Flexible to work holidays, nights, weekends, and overtime
Job Duties
- Provide guidance and daily supervision to staff in the department
- Support and administer operational goals and monitor achievement of performance and profit objectives
- Adhere to scheduling and coordinate with manager any scheduling concerns with attention to guest satisfaction
- Support compliance to departmental budgets
- Actively promote and demonstrate superior customer service in accordance with department and company standards
- Assist in maintenance of cost control methods and procedures by monitoring pars and inventory
- Assist in development and maintenance of procedures for food service and inspect menu items for customer satisfaction
- Follow established quality assurance procedures to ensure acceptable health department and customer service standards
- Respond to guest needs and report problems to manager
- Assist manager with administrative duties as assigned
- Conduct pre-shift meetings to relay pertinent information
- Assist in cleaning and resetting food and beverage areas during assigned shift
- Monitor appearance of food and beverage served and communicate deviations
- Assist in cross-training team members while supporting peers
- Ensure compliance with all regulatory requirements and report issues to management
- Maintain strict confidentiality in departmental and company matters
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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