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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $46,900.00 - $63,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) matching
Annual performance bonus
wellness programs
Career development opportunities
Job Description
PENN Entertainment is a leading provider of integrated entertainment, sports content, and casino gaming experiences, operating 43 destinations across North America and offering online sports betting and iCasino services via theScore Bet Sportsbook and Casino. As an industry leader, PENN Entertainment is dedicated not only to delivering exceptional fun and excitement to its customers but also to fostering a company culture rooted in diversity, sustainability, and community commitment. Their dynamic environment embraces innovation and continuous growth, paving the way for career development opportunities for their employees. The organization values enthusiasm, teamwork, and the drive to help customers have more fun,... Show More
Job Requirements
- Must be at least 21 years of age
- Associates degree in related field or two years Food and Beverage experience or equivalent
- Minimum of two years previous supervisory experience
- Ability to interact with guests, staff, and colleagues and resolve conflicts tactfully
- Ability to write reports and business correspondence
- Basic arithmetic skills and ability to interpret ratios and percentages
- Flexibility to work all shifts including holidays, nights, weekends, and overtime
- Proficient in Microsoft applications such as Excel, Word, and Outlook
- Ability to present information and respond to questions effectively
Job Qualifications
- Associates degree in related field or equivalent experience
- Minimum two years supervisory experience in Food and Beverage
- Proficiency in Microsoft Excel, Word, and Outlook
- Strong interpersonal skills with ability to resolve conflicts diplomatically
- Ability to write reports and business correspondence
- Basic math skills including addition, subtraction, multiplication, division, and interpretation of graphs
- Effective presentation and communication skills
Job Duties
- Supervise an F&B outlet and manage daily shift operations
- Create efficient schedules maintaining labor costs and staffing objectives
- Assist in budget preparation and ensure compliance with financial initiatives
- Promote and enforce superior customer service standards
- Ensure compliance with gaming laws and regulations for the F&B department
- Maintain food service procedures and inspect menu items
- Monitor cost control, inventory, and par levels
- Assist with administrative duties and regulatory compliance
- Maintain confidentiality in departmental and company matters
- Manage staff development, training, and reward programs
- Evaluate team performance and provide feedback
- Recommend staffing and scheduling to meet business needs
- Manage work procedures and workflow
- Provide coaching, counseling, and discipline as necessary
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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