Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Job Description
Four Seasons is a globally recognized luxury hospitality brand known for its commitment to exceptional service, exquisite accommodations, and unparalleled experiences. At the core of Four Seasons' success is its people – a passionate, dedicated team that strives to exceed expectations and create lasting memories for guests. The company fosters a supportive and inspiring workplace culture that encourages growth, innovation, and genuine care. By valuing each team member and promoting collaboration, Four Seasons ensures that every guest interaction is marked by warmth, respect, and professionalism. The Four Seasons brand represents the pinnacle of luxury hospitality, with properties located in iconic... Show More
Job Requirements
- College degree preferably specializing in hotel/restaurant management or equivalent experience
- 1-2 years food and beverage experience in a high volume upscale environment
- Working knowledge of division operations and core standards, policies, and standard operating procedures
- Thorough knowledge of service, cost control in F&B, labor controls, menu writing, maintenance, merchandising and accounting
- Excellent reading, writing and oral proficiency in the English language
- Strong food and beverage knowledge
Job Qualifications
- College degree preferably specializing in hotel/restaurant management or equivalent experience
- 1-2 years food and beverage experience in a high volume upscale environment
- Working knowledge of division operations and core standards, policies, and standard operating procedures
- Thorough knowledge of service, cost control in F&B, labor controls, menu writing, maintenance, merchandising and accounting
- Excellent reading, writing and oral proficiency in the English language
- Strong food and beverage knowledge
Job Duties
- Select, train, evaluate, lead, motivate, coach, and discipline all employees in the Hotel’s Room Service Department to ensure that established cultural and core standards are met
- long-range strategic planning for outlet operation
- Be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts
- Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for 24-hour a day in-room dining and in-room private bar services
- Work closely with the In Room Dining Manager, Director of Food & Beverage, Executive Chef and Sous Chefs to design effective menu and amenity options while ensuring excellent product quality at a fair price and attend regular operational meetings to ensure effective coordination and cooperation between departments
- Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control
- Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed
- Comply with Four Seasons’ Work Rules and Standards of Conduct
- Work harmoniously and professionally with co-workers and supervisors
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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