Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $44,700.00 - $60,100.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Medical Coverage
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs
Career growth support
Job Description
PENN Entertainment is a leading provider of integrated entertainment, sports content, and casino gaming experiences across North America. With 43 destinations and a strong presence in online sports betting and iCasino through theScore Bet Sportsbook and Casino, PENN Entertainment has established itself as an industry leader devoted to delivering high-quality, engaging experiences to millions of customers. The company is built on strong core values, including diversity, sustainability, and a genuine commitment to its community, employees, and vendors. PENN Entertainment fosters a work environment that values collaboration, inclusiveness, and continuous growth for its team members, making it a dynamic and exciting... Show More
Job Requirements
- Must be at least 21 years of age
- Associate degree in related field or equivalent combination of education and experience
- Minimum two years of Food and Beverage experience
- Minimum two years of prior supervisory experience
- Ability to interact with guests and staff diplomatically
- Ability to write reports and business correspondence
- Proficient in Microsoft Excel, Word, and Outlook
- Flexible to work all shifts including nights, weekends, holidays and overtime
- Capability to add, subtract, multiply and divide
- Ability to present information and respond to questions from groups
- Ability to read and communicate effectively in English
- Must qualify for licenses and permits required by law
Job Qualifications
- Associate degree in related field or equivalent combination of education and experience
- Minimum two years of Food and Beverage experience
- Minimum two years of supervisory experience
- Strong interpersonal and conflict resolution skills
- Ability to author reports and business correspondence
- Proficiency in Microsoft Excel, Word, and Outlook
- Effective presentation and communication skills
- Ability to read and interpret safety rules, instructions and procedure manuals
- Ability to apply common sense to solve problems
- Must be at least 21 years of age
Job Duties
- Supervise F&B outlet and manage daily shift operations
- Create effective staff schedules maintaining labor costs and guest satisfaction
- Assist in departmental budget process and report budget concerns
- Promote and enforce superior customer service standards
- Ensure compliance with gaming laws and departmental regulations
- Maintain sanitary and pleasant service environment
- Monitor inventory and maintain cost control methods
- Assist with administrative duties assigned by F&B Manager
- Report regulatory compliance issues to management
- Maintain confidentiality in all company matters
- Develop and implement staff training and development programs
- Manage employee performance evaluations and provide feedback
- Recommend staffing needs, including interviewing and hiring
- Oversee work procedures and workflow
- Provide recommendations for employee discipline, coaching, and counseling
OysterLink connects hospitality employers and applicants.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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