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Food & Beverage Assistant Manager - Condado Vanderbilt Hotel
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
401(k)
Employer Contribution to 401(k)
Health Insurance
Vision Insurance
Dental Insurance
Life insurance
Paid holidays
Job Description
The Condado Collection is a distinguished group of hospitality properties located in Puerto Rico, renowned for offering a diverse range of experiences that cater to luxury and fine dining enthusiasts. This collection features an array of properties including classic and modern luxury full-service hotels, along with fine dining and entertainment venues. The brand is synonymous with excellence in hospitality and has firmly established itself as a leader in the Caribbean's luxury hotel and restaurant market. The Condado Vanderbilt is the crown jewel within this group, known as the standard of excellence and luxury resort hotels not only in San Juan... Show More
Job Requirements
- Bachelor's degree in hospitality management or related field preferred
- Minimum of 2 years experience in food and beverage supervisory role
- Strong leadership and interpersonal skills
- Proficient computer skills including Excel, Word, and PowerPoint
- Knowledge of POS systems
- Ability to multitask and prioritize
- Excellent communication and problem-solving skills
- Ability to work flexible hours including nights, weekends, and holidays
- Fully bilingual in Spanish and English
Job Qualifications
- Hospitality oriented
- Bachelor's degree in Hospitality Management, Business Administration, or related field (preferred)
- Proficient in the following dimensions of restaurant functions: food planning, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports
- Proven experience in food and beverage management, with a minimum of 2 years in a supervisory role
- Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team
- Knowledge of industry trends, culinary techniques, and beverage trends
- Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to restaurant problems
- Must have computer skills (Excel/Word/PowerPoint)
- Strong communication, organization, problem-solving, and follow-up skills
- Must have knowledge of POS Systems
- Ability to organize multiple projects
- manage and prioritize multiple tasks and meet deadlines
- Ability to work flexible hours, including nights, weekends, and holidays
- Fully Bilingual (Spanish/English)
Job Duties
- Assist the Food & Beverage Manager in overseeing all aspects of the food and beverage operations to ensure the highest level of guest satisfaction and profitability
- Supervise and coordinate the activities of the food and beverage staff including servers, bartenders, hosts/hostesses, and kitchen staff
- Train new employees on service standards, food and beverage preparation, safety procedures, and customer service protocols
- Schedule staff to ensure adequate coverage during peak hours and special events
- Monitor guest satisfaction levels and respond promptly to guest feedback and complaints
- Handle difficult situations with professionalism and resolve issues to the satisfaction of the guest
- Assist in developing and implementing policies and procedures to optimize efficiency and productivity in the food and beverage department
- Oversee inventory management including ordering, receiving, and maintaining stock levels of food, beverages, and supplies
- Ensure compliance with all health, safety, and sanitation regulations including food handling and storage procedures, cleanliness standards, and alcohol service laws
- Conduct regular inspections of the dining area, kitchen, and storage areas to maintain a safe and hygienic environment
- Maintain professional restaurant image including restaurant cleanliness, proper uniforms, and appearance standards
- Ensure that proper security procedures are in place to protect employees, customers and company assets
- Investigate and resolve complaints concerning food quality and service
- Follow all company safety and security policies and procedures
- report accidents, injuries, and unsafe working conditions to the manager
- Develop and maintain positive working relationships with others, support the team to reach common goals, listen and respond appropriately to the concerns of other employees
- Ensure adherence to quality expectations and standards
- Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information
- Perform other duties as assigned by the manager
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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