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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Affordable Health Insurance
Dental Insurance
On-site Medical Center
competitive compensation
Holiday pay
Birthday pay
Paid vacation
Paid Personal Days
Tuition Reimbursement
higher education scholarships
401(k) retirement savings plan
childcare financial assistance
hospitality and dining discounts
family outreach center
Job Description
Rosen Hotels & Resorts is a prestigious hospitality company based in Orlando, Florida, renowned for delivering exceptional guest experiences through its diverse portfolio of hotel properties and resorts. With over 3,000 associates, the company fosters a workplace that values individuality, promotes teamwork, and encourages innovation. Rosen Hotels & Resorts has established itself as one of Florida's most respected hospitality employers by committing to a positive work environment, comprehensive employee benefits, and career growth opportunities. Their dedication to maintaining a drug and nicotine-free workforce underscores their commitment to a healthy and safe workplace for all employees and guests alike.
The ... Show More
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Job Requirements
- 2+ years of food & beverage supervisory or management experience
- experience in hotel, restaurant, or banquet environment
- experience working in high-volume food & beverage operations
- ability to lift up to 25 lbs consistently and 50 lbs infrequently
- ability to stand, walk, and bend for extended periods
- must be able to legally work in the USA
Job Qualifications
- 2+ years of food & beverage supervisory or management experience in a hotel, restaurant, or banquet environment
- experience working in high-volume food & beverage operations
- experience with multi-outlet F&B operations is a plus
- ability to lift up to 25 lbs consistently and 50 lbs infrequently
- ability to stand, walk, and bend for extended periods throughout the shift
- must be able to legally work in the USA
- high school diploma or equivalent preferred
Job Duties
- Coordinate and supervise the daily operations of all food and beverage outlets by company standards
- ensure exceptional guest service and satisfaction, addressing any customer inquiries or concerns promptly and courteously
- maintain high standards of food quality and service, consistently delivering an outstanding dining experience to guests
- supervise and support the food and beverage sales process, optimizing revenue and profitability
- train and motivate staff to exceed goals, providing guidance and coaching to maintain service excellence
- monitor and control food costs and stock levels, implementing strategies to minimize waste and maximize efficiency
- maintain a clean and safe work environment, adhering to proper safety and sanitation procedures
- collaborate with other department heads to ensure smooth interdepartmental communication and cooperation
- comply with the company's drug-free and tobacco/nicotine-free policy
- all other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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