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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $25.77 - $27.69
Work Schedule
Standard Hours
Job Description
The Westin Cape Coral Resort at Marina Village, located in Cape Coral, Florida, is a distinguished property within the renowned Marriott International portfolio. Marriott International is one of the world's leading hospitality companies, recognized for its commitment to quality, exceptional guest experiences, and innovative hospitality solutions. The Westin brand, in particular, is dedicated to providing guests with wellness-centered travel experiences, focusing on helping guests regain control and enhance their well-being during their stay. This vision aligns closely with Westin’s mission to be the preeminent wellness brand in the hospitality industry. The resort boasts a prime waterfront location at 5951 Silver... Show More
Job Requirements
- High school diploma or GED
- Minimum 3 years of experience in food and beverage, culinary, or related professional area
- OR 2-year degree from accredited university in related field
- At least 1 year of relevant professional experience
- Strong leadership capabilities
- Effective communication skills
- Ability to work full time
- Willingness to perform hourly tasks as needed
- Knowledge of brand specific service culture
- Ability to manage budgets and payroll
- Commitment to professional and courteous conduct at all times
Job Qualifications
- High school diploma or GED with 3 years experience in food and beverage or culinary field
- OR 2-year degree in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major with 1 year experience
- Strong leadership and supervisory skills
- Excellent communication and interpersonal abilities
- Knowledge of food and beverage policies, procedures, and legal requirements
- Ability to manage budgets and financial reports
- Proficient in problem-solving and decision-making
- Ability to motivate and build a cooperative team environment
- Commitment to exceptional customer service
- Flexibility to perform various operational duties
Job Duties
- Assist in ordering food and beverage supplies, cleaning supplies, and uniforms
- Supervise daily food and beverage shift operations ensuring compliance with policies and procedures
- Support and supervise monthly self-inspection programs
- Operate department equipment and report malfunctions
- Supervise staffing levels to meet guest service and financial objectives
- Encourage mutual trust, respect, and cooperation among team members
- Develop goals and plans to organize and accomplish work
- Provide exceptional customer service beyond expectations
- Serve as a role model demonstrating appropriate behaviors
- Manage daily operations ensuring quality and standards
- Proactively address guest concerns
- Set a positive example for guest relations
- Review guest feedback and coordinate timely responses
- Provide information to supervisors and co-workers through various communication methods
- Analyze information to choose best solutions and solve problems
- Perform hourly job functions if necessary
- Maintain professionalism and courtesy
- Comprehend and work within budgets and payroll reports
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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