Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Paid holidays
Job Description
Desert Diamond Casinos is a prominent gaming and entertainment enterprise that prides itself on delivering exceptional guest experiences through its various venues, including multiple casinos and food and beverage outlets. Located in Glendale, Arizona, the Desert Diamond Casino (DDC) offers a vibrant atmosphere where hospitality meets entertainment. This full-time position is based at the DDC Glendale location, a dynamic environment known for its commitment to quality service and adherence to strict operational standards. The starting pay for this role varies depending on experience (D.O.E.), making it a competitive opportunity for seasoned professionals seeking a rewarding career in the food and... Show More
Job Requirements
- High school diploma or GED
- Five years of recent dining room food service or restaurant management experience
- Must be 18 years of age or older
- No felony, theft or stealing convictions
- Must successfully pass pre-employment drug/alcohol screen
- Must pass background investigation
- Must obtain and maintain a gaming license
- Ability to obtain Food Handlers card
- Ability to obtain TIPS certification
- Excellent written and verbal communication skills
- Ability to work in a stressful and busy environment
- Ability to stand for extended periods
- Ability to lift/move up to 50 pounds
- Must follow all Tohono O’odham Gaming Enterprise policies and procedures including internal controls
Job Qualifications
- High school diploma or GED
- Five years of recent dining room food service or restaurant management experience or equivalent combination of experience and education
- Excellent written and verbal communication skills
- Knowledge of restaurant management
- Knowledge of inventory practices
- Knowledge of management techniques
- Knowledge of dining, buffet and food maintenance operations and customer service
- Knowledge of all menu items including entrees, side dishes, beverages and desserts
- Knowledge of POS systems
- Ability to obtain a Food Handlers card
- Ability to obtain TIPS certification
- Effective communication in English verbally and in writing
- Ability to service customers professionally
- Ability to follow instructions and work under stress
- Interpersonal and customer relations skills
- Ability to carry out detailed written and oral instructions
- Skill in computer use preferably PC and Windows-based environment
Job Duties
- Ensures compliance with all Tohono O’odham Gaming Enterprise policies and procedures including internal controls
- Ensures all repairs are made timely and accurately
- Ensures the interior surroundings are safe, clean, and professional
- Ensures an engaged, empowered and high performance workplace culture
- Knowledge of laws and regulations governing Food and Beverage including Tribal, City, State and Federal Health/Food Safety codes
- Maintains a clean, organized and sanitized work area following all health/food safety regulations
- Delivers service for Food and Beverage functions
- Responds and resolves customer complaints
- Maintains quality control of items being served
- Fills requisitions for warehouse
- Orders non-food items for all outlets
- Trains staff members, organizes workloads and directs staff
- Creates schedules according to functions
- Conducts monthly inventory
- Provides exceptional guest service to all guests in a friendly, efficient manner
- Conducts performance evaluations for job performance, counseling, and disciplinary actions
- Coordinates all Food & Beverage department functions
- Serves alcohol and non-alcoholic beverages ensuring legal drinking age compliance and adherence to Title 4 Arizona liquor law and TOGE controls
- Adheres to all Title 4 Arizona liquor law and TOGE internal controls
- Contributes to team effort and accomplishes related results
- Performs other duties as required
- Analyzes member/guest survey feedback and partners with management for improvement
- Exemplifies company culture and philosophies
- Demonstrates Desert Diamond Casino’s “On Brand” attitude
- Supports and reinforces Spirit of Service Standards
- Models company standards and leads by example
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in: