Food & Beverage Assistant Manager

Phoenix, AZ, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $47,700.00 - $64,100.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Paid holidays

401(k)

Employee Discounts

Training and development opportunities

Job Description

Desert Diamond Casino (DDC) located in Glendale, AZ, is part of the renowned Tohono O'odham Gaming Enterprise (TOGE) which operates multiple premier gaming and entertainment destinations. DDC prides itself on delivering world-class hospitality, exhilarating gaming options, and exceptional dining experiences to its guests. As a full-service casino and resort, it blends cultural heritage and modern entertainment to create a unique and engaging environment. The Glendale location is a flagship venue that combines extensive gaming floors with diverse food and beverage outlets, providing guests with a vibrant atmosphere for entertainment and relaxation.

The Food and Beverage Manager role... Show More

Job Requirements

Must be 18 years of age or older
No felony, theft or stealing convictions
Must pass pre-employment drug/alcohol screen
Must undergo background investigation
Must obtain and maintain a gaming license
Must have extensive knowledge of Title 4 Arizona liquor law
Must complete TOGE alcohol training
Ability to stand for extended periods
Ability to lift or move up to 50 pounds occasionally
Willingness to work evening, graveyard, holiday and weekend shifts
Must have a high school diploma or GED
Minimum five years of relevant food service or restaurant management experience

Job Qualifications

High school diploma or GED
Minimum of 5 years of recent dining room food service or restaurant management experience
Knowledge of restaurant management
Knowledge of inventory practices
Knowledge of management techniques
Knowledge of dining, buffet and food maintenance operations and customer service
Knowledge of all menu items including entrees, side dishes, beverages and desserts
Knowledge of POS systems
Ability to obtain a Food Handlers card
Ability to obtain TIPS certification
Excellent written and verbal communication skills
Ability to communicate effectively in English both verbally and in writing
Skill in interpersonal and customer relations
Skill in the use of computer systems, preferably PC and Windows-based
Ability to follow instructions and work under stress
Ability to service customers professionally
Ability to carry out detailed written and oral instructions

Job Duties

Ensure compliance with all Tohono O'odham Gaming Enterprise policies and procedures, including internal controls
Ensure all repairs are made timely and accurately
Maintain interior surroundings to be safe, clean, and professional
Foster an engaged, empowered and high performance workplace culture
Uphold laws and regulations governing food and beverage, including tribal, city, state, and federal health/food safety codes
Maintain a clean, organized and sanitized work area
Deliver service for food and beverage functions
Respond and resolve customer complaints
Monitor quality control of items being served
Fill requisitions for warehouse
Order nonfood items for all outlets
Train staff members, organize workloads and direct staff
Create schedules according to functions
Conduct monthly inventory
Provide exceptional guest service in a friendly and efficient manner
Conduct performance evaluations on subordinates for job performance, counseling, and disciplinary action
Coordinate all functions with the Food and Beverage Department
Serve alcohol and non-alcoholic beverages while ensuring compliance with Title 4 Arizona liquor laws and TOGE alcohol controls
Adhere to all Title 4 and TOGE internal controls
Contribute to team efforts to accomplish related results
Analyze member survey results and guest feedback to identify training and improvement opportunities
Exemplify the desired culture and philosophies of the organization
Demonstrate Desert Diamond Casino 'On Brand' attitude towards team members and guests at all times
Display, support and reinforce Desert Diamond Casino's Spirit of Service Standards
Model company standards and lead by example
Perform other duties as required

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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