Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $55,000.00
Work Schedule
Standard Hours
Day Shifts
Night Shifts
Benefits
401(k) matching
day-one medical coverage
Annual performance bonus
Paid Time Off
wellness programs
Job Description
PENN Entertainment is a leading provider of integrated entertainment, sports content, and casino gaming experiences with a network of 43 destinations across North America. The company has established a prominent presence not only through its physical locations but also via its innovative online platforms, including ESPN BET and theScore Bet Sportsbook and Casino. As a pioneer in the entertainment sector, PENN Entertainment is devoted to delivering top-quality experiences for its guests while fostering a positive and dynamic work environment for its employees. The organization is anchored on values such as diversity, sustainability, and community engagement, ensuring that its operations are... Show More
Job Requirements
- Must be at least 21 years of age
- Demonstrated supervisory experience in a high volume restaurant
- Must obtain and maintain a current State Responsible Vendor Permit
- Must obtain and maintain a current Parish Alcohol Beverage Control License
- At least 3 years experience related to the accountabilities specified
Job Qualifications
- Demonstrated supervisory experience in a high volume restaurant
- Must obtain and maintain a current State Responsible Vendor Permit
- Must obtain and maintain a current Parish Alcohol Beverage Control License
- Strong leadership and communication skills
- Experience in managing restaurant operations
Job Duties
- Deliver internal and external guest service by ensuring every interaction includes Six Core Service Standards
- Provide especially timely and knowledgeable service
- Always find solutions to guests' problems
- Use the guest's name when appropriate
- Thank the guest and invite him or her back
- Staff, schedule, evaluate, train, develop and monitor subordinate personnel
- Recommend wage increases, promotions, demotions, discipline and other employment actions for subordinate personnel
- Promote courteous treatment of customers and employees including resolving complaints, answering questions and providing general service
- Ensure food servers, bus persons and other restaurant personnel are meeting or exceeding service standards
- Maintain control of the restaurant to ensure staffing levels are appropriate based on business volumes
- Assist restaurant manager in developing and implementing policies, procedures and rules including operations manuals
- Create and maintain records, reports and other documentation as required to meet company and business expectations
- Maintain the viability and integrity of all restaurant operations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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