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Job Overview
Compensation
Hourly
Range $30.00 - $37.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Diversity and inclusion initiatives
Job Description
St. Regis Hotels & Resorts is a renowned luxury hotel brand known for its timeless glamour and vanguard spirit, offering exquisite experiences at more than 50 luxury hotels and resorts worldwide. The brand's legacy began with the opening of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, establishing a tradition of uncompromising bespoke service and anticipatory hospitality. St. Regis is part of the Marriott International family, a global leader in the hospitality industry, dedicated to providing exceptional opportunities for career growth, cultural diversity, and a supportive work environment.
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Job Requirements
- High school diploma or equivalent
- prior experience in an office or hospitality environment preferred
- proficiency with computers and office software
- strong verbal and written communication skills
- ability to interact professionally with guests and colleagues
- capacity to handle light physical tasks
- commitment to company policies and standards
Job Qualifications
- High school diploma or equivalent
- proficiency in word processing, spreadsheet, database, and presentation software
- strong communication skills
- ability to maintain confidentiality
- customer service experience preferred
- ability to work as part of a team
- professional appearance and demeanor
- basic computer skills including data entry
Job Duties
- Enter and retrieve information from computer databases
- update records, files, and reservations
- answer guest inquiries
- transmit information or documents using computer, mail, or facsimile
- operate standard office equipment
- prepare letters, memos, and documents using software
- handle incoming and outgoing mail
- create and maintain filing and organization systems
- compile, copy, sort, and file records
- follow company policies and procedures
- maintain professional appearance
- maintain confidentiality
- welcome and acknowledge guests
- anticipate and address guest service needs
- assist individuals with disabilities
- speak and write clearly and professionally
- answer telephones with etiquette
- develop and maintain positive working relationships
- support team goals
- move and handle objects weighing up to 10 pounds
- perform other duties as assigned
Job Qualifications
Experience
No experience required
Job Location
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