HM Alpha Hotels

Food & Beverage Administrative Assistant

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $22.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Professional Development
Retirement benefits

Job Description

Grand Hyatt Nashville is a prestigious luxury hotel located in the vibrant heart of Nashville, Tennessee. As part of the renowned Hyatt Hotels Corporation, Grand Hyatt Nashville offers exceptional accommodations and world-class hospitality services to guests from around the globe. The hotel features elegant event spaces, upscale dining options, and a wide range of amenities designed to provide an unforgettable experience for both leisure and business travelers. Known for its commitment to quality, service excellence, and cultural engagement, Grand Hyatt Nashville is a premier destination for visitors seeking comfort, sophistication, and convenience. Being part of the Hyatt family, the hotel... Show More

Job Requirements

  • Successful completion of a criminal background check required prior to employment
  • Hs diploma or equivalent
  • Minimum 2 years of administrative assistance or similar experience
  • Proficient computer skills including word processing, spreadsheets, and brand property management systems
  • Excellent communication and listening skills
  • Ability to maintain confidentiality and professionalism

Job Qualifications

  • Hs diploma or equivalent
  • Minimum 2 years of administrative assistance or similar experience
  • Proficient computer skills including word processing, spreadsheets, and brand property management systems
  • Excellent communication and listening skills
  • Ability to maintain confidentiality and professionalism
  • Strong organizational skills and attention to detail
  • Ability to work collaboratively with multiple departments

Job Duties

  • Politely and professionally answer the telephone and greets clients
  • Maintain an organized professional-looking office environment
  • Maintain an accurate and easy-to-use filing system for storing confidential documents
  • Create and distribute reports necessary for the department(s)
  • Develop professional presentation materials, with guidance and utilizing available resources
  • Respond to inquiries - inbound phone and written queries
  • Conceptualize, draft and send well-constructed and professional correspondence and proposals
  • Host property tours, familiarizing customers and potential customers with property features, products and services
  • Maintain positive inner-hotel relationships with all hotel departments to expedite efficient communication
  • Responsible for all VIP guests initial contact and servicing VIP guest needs
  • Must respond to all calls, emails and written communication within 24 hours, except on weekends
  • May need to accompany hotel manager to meet and greet guest(s) at the airport and/or in-town
  • Work closely with all departments to create and service guest amenities and gifts
  • Provide administrative assistance for the Food & Beverage colleagues in the hotel
  • Others duties assigned by the Leader

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.