Chick-fil-A logo

Chick-fil-A

FOH Team Lead

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $26.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

flexible scheduling
Scholarship Opportunities
competitive pay
Employee off the clock discounts
A fun work environment
Learning from experienced leaders
intentional growth and development

Job Description

Chick-fil-A is a renowned fast-food restaurant chain that is much more than just a place to grab a quick meal. Established with a focus on community, quality food, and exceptional hospitality, Chick-fil-A prides itself on fostering a work environment where team members feel valued, supported, and inspired to deliver top-tier service. Known for its unique policy of being closed on Sundays to allow employees time for rest, worship, and family, Chick-fil-A continues to uphold values like integrity, excellence, and servant leadership. The company strongly emphasizes leadership development, providing team members with opportunities to grow personally and professionally. Each restaurant is... Show More

Job Requirements

  • Must be 18 or older
  • High school diploma or equivalent preferred
  • Ability to work in a fast-paced environment
  • Reliable transportation
  • Strong people skills with a desire to serve team members
  • Strong commitment to superior customer service
  • Ability to manage team member behavioral and performance issues
  • Ability to work in a team environment with shared ownership and responsibility
  • Must have weekend availability

Job Qualifications

  • Strong people skills with a desire to serve team members
  • Strong commitment to superior customer service
  • Ability to manage team member behavioral and performance issues
  • Ability to work in a team environment with shared ownership and responsibility
  • Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, or assistant manager preferred but not required
  • Excellent communication skills, both written and spoken
  • Must be 18 or older
  • Ability to work in a fast-paced environment
  • Reliable transportation

Job Duties

  • Provide leadership and direction to team members during shifts, ensuring smooth operations and exceptional customer service
  • Assist in training and onboarding new team members, providing guidance on company policies, procedures, and standards
  • Supervise and delegate tasks effectively, ensuring that all responsibilities are completed efficiently and accurately
  • Foster a positive and inclusive work environment, promoting teamwork, respect, and open communication among team members
  • Monitor performance and provide feedback to team members, recognizing achievements and addressing areas for improvement
  • Lead by example, demonstrating Chick-fil-A's core values of integrity, excellence, and servant leadership in all interactions
  • Assist in inventory management, including ordering and receiving supplies, and maintaining cleanliness and organization in the restaurant
  • Collaborate with management to implement initiatives to improve operations, enhance customer satisfaction, and drive sales
  • Participate operationally in day-to-day activities in high-volume, fast-paced restaurant
  • Offer immediate and respectful response to guest's needs
  • Set the tone for a shift, and act as a role model for the team
  • Open and close shifts, act as key holder
  • Count drawers and finalize day
  • Maintain excellent communication skills, both written and spoken

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

OysterLink connects hospitality businesses with candidates.

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