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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $16.00
Work Schedule
Standard Hours
Benefits
Tips
Job Description
SA Hospitality Group is an esteemed hospitality company rooted in Italian culture and tradition, co-founded by Gherardo Guarducci and Dimitri Pauli. Since its inception in 2003, the company has grown and established itself as a significant player in the New York dining scene, known for its authentic Italian dining experiences. The group operates three iconic brands: Sant Ambroeus, Casa Lever, and Felice, collectively spanning 24 premier restaurant locations across major cities including Manhattan, Southampton NY, East Hampton NY, Aspen CO, Milan Italy, and Palm Beach FL. With this wide footprint, SA Hospitality Group continues to uphold its commitment to excellence,... Show More
Job Requirements
- The ability to work as part of a team and personal cleanliness
- Ability to communicate and understand direction in English to ensure safety in the workplace
- Ability to understand, respond, and engage with co-workers, managers, and guests in English
- Very basic food handling, preparation, and cleaning skills are welcomed
- Time management and ability to work under pressure to manage high volume of production
- Active listening and learning skills
- Reading and speaking comprehension skills
- Discipline to follow set standards
- Ability to lift up to 30lbs
Job Qualifications
- Ability to work as part of a team
- Personal cleanliness
- Ability to communicate and understand direction in English to ensure workplace safety
- Ability to understand, respond, and engage with co-workers, managers, and guests in English
- Basic food handling, preparation, and cleaning skills
- Time management skills
- Ability to work under pressure to manage high volume of production
- Active listening and learning skills
- Reading and speaking comprehension skills
- Discipline to follow set standards
- Ability to lift up to 30lbs
Job Duties
- Responsible for departmental logistics efficiency - monitor what works and what doesn’t and offer ideas to achieve the expected outcome including increase of wine sales and cellar organization
- Assist and conduct wine training of new hired and existing staff and materials generation
- Monitor and spot check wine deliveries and BIN number assignment, proper storage and organization of the wine cellar
- Provide friendly, courteous and efficient service to all guests with making eye contact, smiling and maintaining proper posture
- Work as a member of the beverage team and interact with service team in a positive manner
- Assist on any orders when needed
- Be knowledgeable about different types and regions of wines
- Help customers choose the correct wine for a meal or budget
- Resolve guest wine complaints diplomatically
- Offer wine expertise, guide guests about wine and oversee service in the entire restaurant by being present on the floor
- Present, represent and offer wine suggestions to all guests and execute wine service step by step
- Support dining room staff with any wine related and service-related issues
- Personalize service by using guest's name, building relationships with loyal guests, checking on satisfaction by being involved and touching every single table
- Build guest loyalty by creating and maintaining guest preference notes related to wine consumption and enjoyment with assistance of host team and record all guest notes in Resy database
- Anticipate and service guests' needs before requests are made
- Recommend after dinner drinks
- Help staff in service
- Be knowledgeable of the food menu to recommend wine pairings
- Always be present on the floor and do quality checks on the guests
- Monitor and make sure quality of wine is at its highest
- Monitor the quality and par levels of wine glassware and decanters
- Set up ice buckets in main dining and lounge areas for service
- Get glassware as needed for wine service
- Train and guide staff on proper bottle presentation, decanting and pouring, making sure the correct verbiage is used at all times - organize short daily pre-shift trainings and tastings, schedule a wine class once a month
- Communicate wine lows, 86s and info on new wines to staff
- Report to Beverage Manager any menu discrepancy on wines vs POS postings
- In absence of receiver, fully handle everything related to wine - deliveries, invoices, putting bottles away, etc
- Maintain current knowledge of the world of wines and develop knowledge on own time
- Stay on top of industry and wine trends
- Have educational progress evaluated on ongoing basis
- Seek company assistance with educational goals upon prior management approval
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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