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FOH Shift Supervisor - Wahlburgers

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $16.50 - $20.75
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
meal discounts
performance bonuses

Job Description

The Front of House Shift Supervisor position is offered by a thriving establishment within the hospitality industry, specifically focusing on food and beverage services. This company is dedicated to creating memorable dining experiences for its guests through exceptional customer service and efficient operational management. As a member of the Food and Beverage team, the Front of House Shift Supervisor embodies the role of a CRCR Ambassador, embracing a leadership position that directly impacts the quality of service and the overall success of the business. This company prides itself on fostering a positive and motivating environment, ensuring team members are supported... Show More

Job Requirements

  • Must be at least 21 years of age
  • 2+ years as a restaurant supervisor or a similar role in the hospitality industry
  • Proficient in restaurant management software such as Micros, Agilysys, or similar software
  • Knowledge of food health and safety principles and regulations
  • Familiarity with training team members
  • Proficient in Windows and Microsoft Office Suite

Job Qualifications

  • Must be at least 21 years of age
  • 2+ years as a restaurant supervisor or a similar role in the hospitality industry
  • Proficient in restaurant management software such as Micros, Agilysys, or similar software
  • Knowledge of food health and safety principles and regulations
  • Familiarity with training team members
  • Proficient in Windows and Microsoft Office Suite
  • 3+ years as a restaurant supervisor, head waiter, or server trainer in a restaurant atmosphere preferred
  • Casino experience preferred
  • Additional industry certifications preferred

Job Duties

  • Provide exceptional guest service while maintaining a positive attitude
  • Support and motivate team members while ensuring team responsibilities are performed according to established departmental standards
  • Manage daily dining area operations by overseeing a team, coordinating activities, and ensuring a positive dining experience for guests
  • Supervise the floor during meal periods to ensure that all standards and steps of service are met through guests interactions
  • Oversee daily operations, including opening and closing procedures, ensuring a smooth workflow
  • Monitor inventory and ensure all food supplies and other restaurant essentials are adequately stocked
  • Move throughout the outlet and kitchen areas to visually monitor and act, ensuring food quality and service standards are met

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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