FOH Shift Supervisor

Anchorage, AK, USA|

Job Overview

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Flexible Schedule

Career development opportunities

Job Description

The hiring establishment is part of a dynamic restaurant group known as DRG, which is committed to delivering exceptional dining experiences through its core pillars of sustained success. DRG prides itself on fostering a culture of high integrity, teamwork, and customer satisfaction throughout its restaurant operations. As a leading player in the hospitality sector, DRG emphasizes the importance of professional conduct, operational excellence, and a positive atmosphere for both guests and staff. The company’s vision focuses on creating memorable dining moments by maintaining high standards in food and beverage quality, safety, and guest service excellence.

Within this vibrant restaura... Show More

Job Requirements

High school diploma or equivalent
minimum of 1 year experience in a front of house position
ability to work flexible hours including evenings and weekends
strong communication skills
ability to handle guest concerns professionally
basic knowledge of company policies and procedures
capability to complete administrative tasks such as checklists and paperwork

Job Qualifications

Previous experience in a front of house role
strong leadership and communication skills
knowledge of hospitality industry standards
ability to work in a fast-paced environment
basic understanding of food safety and quality standards
teamwork and interpersonal skills
customer service orientation

Job Duties

Conduct table visits throughout the shift to ensure guest satisfaction
assists with guest recovery to ensure all issues are resolved prior to guests leaving the restaurant
assists management with guest experience and loyalty development
maintains good energy and positive image to the guests and staff during the shift
assists management with training and developing team members
enthusiastically encourages the team to deliver the highest level of hospitality per DRG's core pillars of sustained success
assists management in achieving targeted budgets, goals, and objectives

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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