Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $25.00
Work Schedule
Day Shifts
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
performance bonuses
Job Description
Cru Hospitality Group (CHG) is a renowned hospitality company dedicated to providing exceptional dining experiences with a strong emphasis on wine culture, culinary excellence, and outstanding guest service. As an industry leader, CHG operates a variety of locations where the passion for food, beverage, and guest satisfaction is the foundation of every operation. The company is committed to maintaining high standards of hospitality, where every detail matters and each guest encounter is memorable.
As a Shift Manager within CHG, you play a pivotal role in ensuring that both front-of-house (FOH) and back-of-house (BOH) daily operations run seamlessly. Reporting di... Show More
As a Shift Manager within CHG, you play a pivotal role in ensuring that both front-of-house (FOH) and back-of-house (BOH) daily operations run seamlessly. Reporting di... Show More
Job Requirements
- high school diploma or equivalent
- previous experience in restaurant management or supervision
- knowledge of wine service and beverage management
- excellent customer service skills
- ability to work flexible hours including nights, weekends, and holidays
- strong organizational and time management skills
- ability to handle guest relations professionally and diplomatically
Job Qualifications
- strong knowledge of proper restaurant service and hospitality
- strong knowledge of food, culinary terms, and the restaurant industry
- strong knowledge of wine, spirits, beer, and other beverages
- strong communication skills both verbal and written
- ability to coach and be coachable
- strong sense of integrity
- experience in a leadership or supervisory role in a restaurant or hospitality setting
Job Duties
- provide guidance and leadership to the front of house staff by assisting with daily shift operations and coordinating the staff throughout the shift
- employee orientation
- ensure that opening and closing checklists are completed
- provide clear direction and support to your team
- professional handling of the guest relationship including inquiries, complaints, compliments
- over delivery on the guest experience, consistently
- stepping into the role of expeditor based on need, business volume, and staffing
- recommending wine and performing wine service for guests at tables and at the bar
- working with back of house leadership to ensure kitchen accountability
- provide constructive feedback to team members
- time management of staff
- constant and ongoing teaching, coaching, and development of staff to ensure standards are upheld
- oversight of execution of service
- maintain a safe and sanitary work environment at all times
- detail opportunities and achievements
- communicate to staff and management
- organization and cleanliness of your location
- proper financial management as relates to closing procedures in your location
- attend weekly directional meetings with management to review operations, detail opportunities, and celebrate accomplishments
- ensure all CHG standards are upheld or exceeded
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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