Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $20.00
Work Schedule
Flexible
Benefits
Paid sick leave
401(k)
health care
complimentary shift meal
Semi annual employee appreciation days
Commuter Transit Benefits
Job Description
Chickie's & Pete's is a well-established restaurant known for its casual dining experience and quality food and beverage service. As a thriving business in the hospitality industry, Chickie's & Pete's is committed to providing exceptional guest experiences by maintaining high standards of service, operations, and safety. The company fosters a positive work environment where teamwork and customer satisfaction are paramount, ensuring that every visit by a guest is memorable and enjoyable. Chickie's & Pete's prides itself on its attentive staff and efficient service, which is supported by a structured management team focused on operational excellence and staff development.
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Job Requirements
- high school diploma or equivalent
- prior experience in front-of-house restaurant operations
- ability to communicate clearly and professionally
- physical ability to stand for long periods and perform moderate strength tasks
- knowledge of safety and sanitation regulations
- excellent English language skills, including spelling and grammar
- willingness to work flexible hours including overtime
- reliable and punctual
- ability to maintain a positive attitude under pressure
Job Qualifications
- high school diploma or equivalent
- previous experience in restaurant or hospitality industry preferred
- strong communication skills
- ability to engage and resolve guest complaints
- knowledge of food safety and sanitation standards
- proficiency in POS system operations
- excellent interpersonal and teamwork skills
- ability to multitask and work in a fast-paced environment
- problem-solving and conflict management skills
- basic accounting and math skills
- flexibility to work overtime when needed
Job Duties
- Smile and maintain a positive attitude at all times
- follow all Chickie's & Pete's service, operational and company standards
- ensure safe working and dining environment to reduce risk of injury and accidents
- complete accident reports promptly in the event a Guest or employee is injured
- engage with Guests to ensure satisfaction by conducting table touches
- resolve Guest complaints taking any and all appropriate actions to turn dissatisfied Guests into return Guests
- impart importance of speed of service and acting with a sense of urgency
- provide support to General Restaurant Manager in daily operations of the restaurant
- monitor actions of staff and Guests to ensure safety standards are followed
- oversee cleaning of service areas and equipment to maintain sanitation standards
- ensure proper uniform and appearance standards with service staff
- ensure proper sanitary practices for food handling among service staff
- ensure service staff is aware of store, food and beverage promotions
- prepare, maintain and oversee service staff side work
- perform Micros manager duties in regards to voids, comps, splitting checks, gratuities
- ensure service staff provides exceptional service, following all steps of service
- properly check-in deliveries where needed
- properly set-up and open the location
- properly cash out servers and settle the bar drawer(s)
- properly check-out and close the location
- additional tasks as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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