Floor Supervisor/Server

Santa Rosa, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $25.00 - $27.00

Work Schedule

Flexible

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

401(k)

Job Description

Russian River Brewing Company, widely recognized for its distinctive craft beers and exceptional brewpub experience, is proud to offer an exciting career opportunity in its Santa Rosa location. Founded with a passion for brewing excellence and maintaining a commitment to quality, Russian River has grown to become a respected name in the craft beer industry. Known for their creative blends, sustainable practices, and customer-centric approach, this brewery is dedicated to providing a world-class environment for both its patrons and team members. Employees here contribute to a vibrant, dynamic atmosphere where innovation meets tradition in every pint poured and every service... Show More

Job Requirements

Must be at least 21 years old
High school diploma or GED
Minimum 6 years related experience in a restaurant environment or equivalent
Minimum 4 years supervisory experience or equivalent
Must be able to speak, read, write, and understand the primary language(s) used in the workplace
Commitment to excellence and high standards
Passion, enthusiasm, and focus on customer satisfaction
Ability to handle multiple tasks simultaneously
Excellent interpersonal skills
Flexibility to work various shifts
Reliable attendance
Physical ability to stand and move for extended periods

Job Qualifications

Must be at least 21 years old
High school diploma or GED
Minimum 6 years related experience in a restaurant environment or equivalent
Minimum 4 years supervisory experience or equivalent
Must be able to speak, read, write, and understand the primary language(s) used in the workplace
Bilingual skills a plus
Commitment to excellence and high standards
Creative, flexible, and innovative team player
Passion, enthusiasm, focus, creativity, and a positive outlook
Professional appearance and demeanor

Job Duties

Coordinates all front of house employees to ensure smooth and efficient flow of the brewpub
Ensures all hourly employees are taking their rest and meal periods
Assists the floor and bar when necessary
Checks on customers to ensure they have a positive experience
Handles any complaints or issues with customers
Assigns side work to staff when necessary
Assists with comps and voids when applicable for the staff
Communicates relevant policy changes, menu changes, specials to staff
Advises the General Manager or Assistant General Manager if disciplinary actions should be taken for employees violating company policies such as tardiness
Maintains a safe and comfortable environment for employees and customers
Responsible for making sure the lighting, heating/AC, and appropriate music are on and at comfortable levels for employees and customers to ensure a pleasant atmosphere
Will open or close the pub depending on shift worked
Conduct daily shift meetings with staff in the absence of the GM or AGM
Perform nightly beer orders and/or weekly merchandise orders
All other duties as assigned

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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