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Floor Staff - Starting Wage ($13.50 per Hour) (Nights & Weekends Required) (Seasonal)
Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Exact $13.50
Work Schedule
Standard Hours
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Training and development programs
Retirement Plan
Job Description
Regal Cinemas is a leading movie theater chain renowned for providing an exceptional entertainment experience through the latest films in state-of-the-art auditoriums. With a commitment to excellent guest service, Regal operates numerous theaters across the United States offering advanced viewing formats such as 3D, RPX, and IMAX to enhance the movie-going experience. The company emphasizes a welcoming atmosphere, cleanliness, and safety to ensure every patron enjoys their visit. Regal is dedicated to continuous improvement through training programs designed to help employees excel in delivering guest satisfaction, while maintaining compliance with legal and company standards.
The Floor Staff team m... Show More
The Floor Staff team m... Show More
Job Requirements
- Completion of a cast certification program
- Availability for variable or part-time work as assigned by theater needs
- Ability to operate POS systems and handle cash transactions accurately
- Ability to comply with MPAA rating system and company policies
- Must pass required alcohol certification and training if selling or serving alcohol
- Must be at legal age to sell or serve alcohol where applicable
- Ability to follow safety and food handling regulations
- Must have physical ability to stand, walk, reach, lift up to 60 pounds, and maintain visual acuity
- Good attendance and adherence to company dress code
- Ability to handle emergency situations as required
Job Qualifications
- Completion of cast certification program as a cast member and progress towards box office cashier certification
- Completion of Regal Responsible Beverage Server training if applicable
- Good public speaking skills
- Ability to listen effectively and respond clearly
- Perform calculations with accuracy
- Identify and solve problems based on evidence
- Excellent communication skills with customers and colleagues
- Ability to establish goals, manage time, and set priorities
Job Duties
- Operate POS system, including handling cash drawer, credit cards, travelers’ checks, gift cards, and redeemed discount tickets
- Upsell and suggest Premium Viewing Experiences such as 3D, RPX, and IMAX
- Promote the Regal Crown Club program
- Ensure ticket sales comply with the MPAA rating system and company policy
- Respond to guest questions and phone calls with excellent customer service
- Prepare and clean concession equipment and maintain inventory
- Comply with all local, state, and federal food safety laws
- Tear tickets, collect stubs, and direct patrons to auditoriums
- Conduct auditorium inspections for picture and sound quality and safety
- Manage crowd control and assist guests with seating
- Monitor cleanliness of restrooms, lobby, hallways, and vending equipment
- Report issues and unusual situations to management
- Assist with all opening and closing duties as assigned
- Handle emergency situations when necessary
- Maintain regular and consistent attendance
- Comply with company dress code
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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