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Floor Staff - MGM Springfield - Starting Wage $15.50

Job Overview

briefcase

Employment Type

Full-time
Part-time
Hourly
moneybag

Compensation

Hourly
Exact $15.50
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Career development opportunities
flexible scheduling
Retirement Plan

Job Description

Regal Cinemas is a leading movie theater chain known for providing high-quality entertainment experiences to moviegoers across numerous locations. As part of the larger Regency Enterprises group, Regal prides itself on combining technological innovation with outstanding customer service to deliver an immersive cinematic experience. Situated in the entertainment industry, Regal Cinemas operates large multiplex theaters featuring state-of-the-art projection and sound systems, luxury seating, and diverse concession offerings. Their commitment to excellence extends beyond the screen to ensure every guest enjoys a seamless and enjoyable visit from ticket purchase to the final credits. With a legacy of enhancing moviegoing traditions, Regal... Show More

Job Requirements

  • Completion of cast certification program or progress towards it
  • possession of good public speaking and communication skills
  • ability to listen effectively and respond clearly
  • ability to perform accurate mathematical calculations and error correction
  • skill in identifying problems, gathering relevant data and evaluating alternatives
  • capability to work under pressure
  • physical ability to stand, walk, sit, use hands, reach, talk, hear, climb, balance, stoop, kneel, crouch, crawl
  • ability to occasionally lift up to 60 pounds
  • required alcohol certification and training if assigned alcohol duties
  • adherence to company dress code
  • regular attendance
  • compliance with food safety laws
  • use of desktop or laptop to apply

Job Qualifications

  • Completion of cast certification program
  • progress towards completion if not finished
  • ability to perform essential duties satisfactorily
  • good public speaking skills
  • effective listening
  • clear and direct response abilities
  • mathematical proficiency to perform calculations accurately
  • problem identification and data gathering skills
  • ability to evaluate information and reach conclusions
  • excellent communication with customers, coworkers and management
  • ability to establish goals and set priorities
  • ability to work under pressure
  • ability to perform physical job functions

Job Duties

  • Regular and consistent attendance
  • handling of emergency situations when called upon
  • general cleaning duties
  • compliance with company dress code
  • operating POS system with accuracy in cash drawer and transaction handling
  • upselling premium viewing experiences
  • promoting the Regal Crown Club program
  • ensuring tickets are sold per MPAA rating system and policy
  • responding to guest inquiries professionally
  • preparing, operating, and cleaning concession equipment
  • complying with local, state, and federal food safety laws
  • ensuring current alcohol certification when applicable
  • tearing tickets and managing stub collection
  • directing patrons to auditoriums
  • inspecting backpacks and packages where applicable
  • managing crowd control and assisting guests
  • enforcing the MPAA rating system
  • conducting auditorium inspections
  • reporting problems or unusual situations to management
  • performing auxiliary concession sales in auditorium
  • cleaning auditoriums and public areas
  • monitoring cleanliness and equipment operation
  • assisting with opening and closing duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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