Regal logo

Regal

Floor Staff - MGM Springfield - Starting Wage $15.50

Job Overview

briefcase

Employment Type

Hourly
Full-time
Part-time
clock

Compensation

Type:
Hourly
Rate:
Exact $16.00
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
Training and development programs
flexible scheduling

Job Description

Regal Entertainment Group is a leading motion picture exhibitor in the United States, known for its commitment to delivering memorable movie-going experiences to its guests. With a vast network of theaters, Regal offers a wide range of entertainment options, including premium formats like 3D, RPX, and IMAX, ensuring that movie lovers enjoy the highest quality viewing. Regal is dedicated to creating a welcoming and safe environment for all guests while emphasizing excellent customer service and operational excellence.

The Floor Staff position at Regal is a vital role that encompasses various responsibilities across different areas of the theater, including th... Show More

Job Requirements

  • Completion of cast certification program or progress towards completion
  • State or local alcohol training and certification if duties include selling or serving alcohol
  • Effective communication in public speaking and responding
  • Ability to perform accurate calculations and error correction
  • Skills in problem-solving, decision making, and working under pressure
  • Physical ability to stand, walk, sit, use hands, reach, talk, and hear frequently
  • Capability to occasionally climb, balance, stoop, kneel, crouch, crawl, and lift up to 60 pounds
  • Close, distance, peripheral vision, depth perception, and focus adjustment
  • Adherence to company dress code and attendance policies
  • Willingness to work varied schedules as assigned
  • Compliance with smoke-free facility rules

Job Qualifications

  • Completion of cast certification program as cast member and box office cashier or progress towards completion
  • Ability to perform each essential duty satisfactorily
  • Good public speaking and effective listening skills
  • Ability to respond clearly and directly
  • Capable of performing calculations with speed and accuracy
  • Strong problem identification and evaluation skills
  • Ability to take action under pressure and opposition
  • Excellent communication skills with customers, co-workers, and management
  • Ability to establish goals, budget time, and prioritize
  • Familiarity with MPAA rating system and company policies
  • Knowledge of food safety laws and alcohol service certification where applicable

Job Duties

  • Regular and consistent attendance
  • Handling of emergency situations when called upon
  • General cleaning duties
  • Compliance with company dress code
  • Operating POS system and managing cash and card transactions accurately
  • Up selling and suggestive selling of premium viewing experiences and concession items
  • Promoting the Regal Crown Club program
  • Ensuring compliance with MPAA rating system and company policy
  • Responding to guest inquiries and providing excellent customer service
  • Operating, preparing, and cleaning concession equipment
  • Complying with food safety laws and maintaining alcohol certification
  • Tearing tickets, collecting stubs, and directing patrons
  • Inspecting belongings and managing crowd control
  • Conducting auditorium inspections for safety and quality
  • Reporting unusual situations to management
  • Performing in-auditorium concession sales
  • Cleaning auditoriums and common areas
  • Monitoring vending equipment functionality
  • Assisting with opening and closing duties as directed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.