Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.50 - $15.25
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Training and development opportunities
Equal opportunity employer
Smoke-free Work Environment
Job Description
Regal Entertainment Group is one of the largest and most recognized cinema chains in the United States, providing exceptional movie-going experiences across numerous locations. Known for its commitment to delivering premium entertainment, Regal operates a broad range of theaters featuring the latest movie technologies, including 3D, RPX, and IMAX formats. As a leader in the cinema industry, Regal continually strives to enhance guest satisfaction through superior customer service, innovative viewing options, and a clean and welcoming environment. The company employs a diverse workforce, embracing inclusivity and equal opportunity employment practices, dedicated to supporting the company mission statement and policies at... Show More
Job Requirements
- Completion of cast certification program or progress towards completion
- legally required alcohol service training and certification where applicable
- possess good public speaking, listening and clear communication abilities
- possess mathematical skills to perform calculations accurately
- ability to identify problems and reach solutions
- ability to perform in stressful situations
- excellent interpersonal communication
- physical ability to stand, walk, sit, use hands, reach, climb, balance, stoop, kneel, crouch, crawl and occasionally lift up to 60 pounds
- vision to include close, distance, peripheral, depth perception and ability to adjust focus
- commitment to a smoke-free workplace environment
Job Qualifications
- Completion of cast certification program as a cast member and as box office cashier or progress towards completion
- legally required state or local training and responsible beverage server training for alcohol service
- good public speaking ability
- effective listening skills
- ability to respond clearly and directly
- ability to perform calculations with speed and accuracy
- ability to identify and correct errors
- problem-solving skills including identifying issues, gathering data, evaluating alternatives and reaching conclusions
- ability to perform under pressure or opposition
- excellent communication skills with customers, co-workers and management
- ability to set goals, budget time and prioritize tasks
Job Duties
- Regular and consistent attendance
- handling of emergency situations when called upon
- performing general cleaning duties
- complying with company dress code
- operating POS system and handling cash, credit cards, gift cards and redeemed discount tickets
- upselling and suggestive selling of premium viewing experiences like 3D, RPX, IMAX
- promoting the Regal Crown Club program
- ensuring tickets are sold in compliance with MPAA rating system and company policy
- responding to phone calls and guest inquiries
- operating concession equipment, managing stock inventory and complying with food safety laws
- ensuring current alcohol certification and training when applicable
- tearing tickets and directing patrons to auditoriums
- inspecting backpacks and packages
- managing crowd control and assisting guests with seating
- conducting theater inspections for picture and sound quality and safety
- reporting problems or unusual situations to management
- performing in-auditorium concession auxiliary sales
- cleaning auditoriums, restrooms, lobby areas and hallways
- monitoring cleanliness and operation of theater vending equipment
- assisting with opening and closing duties as assigned by management
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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