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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
recognition programs
Travel Discounts
Paid vacation
paid sick days
Employee assistance program
401(k) with Company Match
Tuition Reimbursement
Employee Stock Purchase Program
Learning and advancement opportunities
Job Description
Hilton Grand Vacations is a globally recognized leader in vacation ownership, offering exceptional experiences and high-quality accommodations to guests around the world. Situated at the pinnacle of the Las Vegas Strip, Hilton Grand Vacations Las Vegas stands out as a premier family-inspired timeshare resort featuring a stunning architectural design and 1228 multi-bedroom suites. This resort combines luxury, comfort, and unforgettable experiences that make vacation dreams come true for visitors. At the core of Hilton Grand Vacations’ mission is its commitment to extraordinary people and delivering exceptional service, fostering a workplace where employees grow, thrive, and empower their careers alongside the... Show More
Job Requirements
- High school graduate or GED equivalent
- Minimum of 2 years of housekeeping work experience
- Previous customer service experience
- Have open availability
- Computer experience
Job Qualifications
- High school graduate or GED equivalent
- Minimum of 2 years of housekeeping work experience
- Previous customer service experience
- Have open availability
- Computer experience
- Minimum of 2 years of housekeeping supervisor work experience preferred
- Bi-lingual in Spanish language a plus
- Computer experience using programs such as MS Word, Excel and Internet preferred
Job Duties
- Ensures all assets of the Housekeeping department, equipment, supplies and storage are properly locked and secured
- Routinely inspect units and common areas to ensure they are in compliance with departmental standards
- Monitors guests requests and complaints, resolving issues and coordinating efforts with other departments as necessary to provide excellent service
- Assists in ensuring that an accurate inventory of linens and supplies are maintained
- Supervises all laundry operations and assists with the carpet and floor maintenance program
- Assists with hiring, supervising, disciplining and training of all staff under the direction of the Housekeeping Department
- Manages administrative tasks associated with maintaining proper documentation such as payroll timekeeping records, staff schedules, vacation hours, etc.
- May investigate accidents and initiate accident reports recommending appropriate corrective action
- Ensures all departmental staff is working safely and in accordance with OSHA regulations
- Adheres to all corporate required purchasing policies and controls to include all outside contractor bids, budgets and schedules
- May be required to conduct departmental meetings
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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